Business Analyst Fixed Term Contract: 6 Months Salary: £50,000 per annum Our Story Back in 2017 we started delivering automation solutions to the market using RPA software from the leading global vendors. We landed customers and created value through these implementations. But we noticed gaps in these products, that frustrated us over and over, and reduced the overall value proposition to our customers. So, we decided that we’d challenge the market with a new product vision, and a customer offer, that was truly our own. Nexbotix was reborn in February 2020, now as a product company. Our mission is to supercharge business processes with our own intelligent software bots. And the best bit? We have a pay-as-you-go, pay-as-you-grow, SaaS model. We don’t just sell our software! We hold our customers by the hand, and deliver results, through our end-to-end managed service proposition. Our differentiated approach ensures that our customers are engaged, empowered, and accelerated toward achieving ROI and success. Our products eco-system is rapidly evolving. A core part of this is our proprietary Nexbotix Intelligent Automation Hub (NIAH). NIAH combines RPA, with AI, and ML capabilities. We are growing, listening to our customers, and building new cutting-edge capabilities to our offering. It’s what we do. At Nexbotix we believe in adaptive, new-ways-of-working, in a culture of learning and agility. As we enter the next stage of our growth, we are revamping our customer onboarding approach. We are looking for more clock speed that gets our customer automations designed and deployed, in the optimal time window, to start delivering value and customer success. Our Values People First: We have a deep respect for our colleagues and the work that they do, we champion diversity and celebrate our differences . Champion the Customer: Our customers are the lifeblood of our business, and we go above and beyond to deliver outstanding results for them. Collaboration Culture: We’re better together than we are alone, the combination of the skills and expertise within our team is our most powerful asset. Honesty is Our Policy: We are transparent and sincere to our colleagues, clients and partners and value the trust we build as a business. Agile Mentality: We flex and adapt to the needs of our customers with our can do, must win attitude. Be Bold: We embrace the adventure and push the boundaries, we’re not afraid to challenge the status quo. Always Learning: We know our work is never done so building knowledge is key to unlocking more success About You You are a motivated and customer-focused Business Analyst with a passion for Intelligent Automation and a strong commitment to quality. Naturally analytical and detail-oriented, you thrive on understanding complex business problems and translating them into clear, actionable requirements that drive the design and delivery of robust automation solutions. Your goal is always to ensure that every solution implemented not only meets business needs but also delivers measurable value. With a dual focus on business analysis and quality assurance, you bring a unique ability to bridge the gap between technical teams and business stakeholders. You are experienced in working collaboratively across disciplines—whether you’re facilitating workshops, mapping current-state processes, or supporting test planning and UAT. Your communication style is clear and confident, and you know how to tailor your message whether speaking with developers or C-level stakeholders. You’re energized by working in fast-paced, innovative environments like Nexbotix, where collaboration, continuous improvement, and exceptional customer experience are core values. You take pride in contributing to high-quality internal processes as well as client-facing delivery, and you're excited by the opportunity to shape the future of intelligent automation through thoughtful, user-centric analysis. Key Responsibilities Business Analysis • Requirement Gathering: Work closely with stakeholders to elicit, analyse, and document clear business and functional requirements for automation solutions. • Process Mapping: Understand and map existing business processes in detail, producing clear and accurate documentation to be included in design deliverables. These maps will serve as a foundation for solution design and will be used by developers as reference materials during the build phase. • User Stories and Use Cases: Create detailed user stories, use cases, and process flows to guide developers and testers through solution delivery. • Stakeholder Engagement: Act as a trusted liaison between business users and technical teams, ensuring alignment on project objectives, priorities, and deliverables. • Solution Validation: Collaborate with QA and development teams to ensure that delivered solutions meet business needs, are user-friendly, and provide tangible value. Quality & Testing Support • UAT Planning & Facilitation: Coordinate and support User Acceptance Testing, including the development of test scenarios and management of stakeholder feedback. • Defect Triage: Assist in identifying and tracking defects, and support resolution discussions with technical teams to ensure timely fixes. • Test Data Management: Work with customers to ensure timely provision of relevant and representative test data needed for both internal testing and their own UAT processes. • Compliance Awareness: Ensure automation designs align with business rules, internal standards, and regulatory requirements. Documentation & Reporting • Solution Design Documentation: Prepare functional specifications, process flow diagrams, and change impact assessments. • Project Reporting: Provide regular updates on requirements status, risks, and solution readiness to stakeholders and project managers. • Knowledge Sharing: Develop user guides, handover documentation, and training materials as needed to support solution adoption. Continuous Improvement • Contribute to enhancing internal BA practices, templates, and methodologies. • Proactively provide feedback to improve automation solution usability, scalability, and sustainability. • Stay informed about industry trends and emerging automation tools to help shape future project approaches. Essential Skills • Business Analysis Expertise: Strong experience in business analysis, including process modelling, requirements gathering, tools used for project delivery and process mapping and stakeholder facilitation. Familiarity with tools like UiPath or Automation Anywhere is a plus. • Analytical Thinking: Able to approach complex problems logically, break them down into manageable parts, and propose thoughtful, actionable solutions. • Clear Communication: Excellent written and verbal communication skills, with the ability to tailor messaging for technical teams, business users, or C-level stakeholders. • Organisation: Highly self-motivated and structured in your approach, with a keen ability to manage priorities, multiple projects and meet deadlines. • People-Focused: A true team player with strong interpersonal skills—approachable, empathetic, and collaborative. You contribute positively to our culture and customer relationships. • Innovation-Minded: You’re curious and solutions-focused, always looking for smarter ways to optimise business operations with technology. • Relationship Management: Confident in building trusted, productive relationships with colleagues, clients, and partners to ensure successful delivery.