Job Title: Business Analyst (Gen AI - KYC) Contract Length: 6 Months Location: London (3 days a week onsite) Working Pattern: Full Time (40 Hours per Week) Rate: Highly competitive rate available for suitable candidates About Us: • Join a dynamic and forward-thinking organisation in the financial services sector! We specialise in commercial and investment banking, delivering expert insights and innovative solutions to our clients. Our Innovation Team is at the forefront of technological advancement, constantly exploring new ways to drive transformation and deliver value. Your Role: • Are you passionate about leveraging Generative AI and intelligent automation to reshape banking functions? We're seeking an adaptable and skilled Innovation Business Analyst to join our vibrant team. This hybrid role will empower you to identify, design, and implement cutting-edge solutions that enhance our operational capabilities. Essential Skills: • Proven experience as a Business Analyst in financial services, particularly in digital or AI transformation. • Strong understanding of banking domains such as Front Office Sales, KYC, or Risk. • Hands-on experience with Agile methodologies and tools like Jira and Confluence. • Demonstrated success in delivering AI/GenAI proofs of concept. • Familiarity with UX principles and wireframing tools (e.g., Figma, Balsamiq). • Solid knowledge of cybersecurity and regulatory frameworks. • Excellent communication and stakeholder engagement skills. Key Responsibilities: AI Use Case Discovery & Analysis • Engage with business units to pinpoint high-impact AI and GenAI opportunities. • Translate business needs into actionable requirements. • Conduct stakeholder interviews and manage the product backlog using tools like Jira or Azure DevOps. Agile Delivery & Scrum Collaboration • Act as an embedded Business Analyst within Agile squads. • Facilitate Agile ceremonies and support product owners in sprint planning and retrospectives. • Track progress and ensure alignment with business goals and compliance. AI Application Design & UX • Collaborate with designers to create user journeys and prototypes. • Apply UX best practises for AI interfaces, emphasising interpretability and usability. • Lead co-design sessions to validate assumptions early in development. Cybersecurity, Risk & Regulatory Alignment • Work closely with Information Security and Compliance teams to embed security principles. • Ensure AI initiatives comply with internal policies and external regulations. • Support documentation and audit trails for regulatory reviews. Prototyping & PoC Execution • Lead the delivery of AI proofs of concept and innovation sprints. • Test hypotheses and iterate based on feedback. • Assist in scaling successful prototypes into production environments. Innovation & Research • Stay up-to-date on GenAI tools and ethical AI guidelines. • Educate stakeholders on the opportunities and limitations of emerging AI capabilities. • Contribute to internal knowledge hubs on responsible AI and emerging regulations. Why Join Us? • Be at the forefront of innovation in financial services. • Collaborate with talented professionals in a supportive environment. • Contribute to exciting projects that make a real impact. If you're passionate about driving innovation in banking and want to be part of a forward-thinking team, we want to hear from you! Apply today and step into a role that combines creativity, strategy, and technology. Take the leap and shape the future of finance with us! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.