Business Analyst

Business Analyst - Insurance, Claims, CRM, Agile £ Market Rate (Inside IR35) Brighton / London - Hybrid (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems. Key Requirements: • Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations • Ability to elicit, document, and manage business requirements and user stories • Capability to Model as-is / to-be processes using formal Modelling techniques • Experience of working in an Agile (Scrum) delivery model / set up • Previous experience of ensuring Non-Functional requirements are understood • Strong knowledge of Claims (systems and processes) • Expertise in requirements elicitation, process mapping, and business process improvement • Experience of working in Agile delivery practices • Exceptional communication, stakeholder engagement, and influencing skills • Flexible approach towards hybrid working (1-2 days per week onsite) Nice to have: • Hands-on involvement in Policy Administration System transformation projects • Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar • Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft Immediate availability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk