Business Analyst, Hybrid, W-2 Only

Business Systems Analyst / Hybrid in Chicago, IL / W-2/ Contract-to-Hire About our Customer & Role: Our direct customer, a global Fortune 500 company & a leader in the Food Services industry is looking for a “Senior Business Analyst”, who will support, enhance, and optimize a portfolio of enterprise applications, including our – Financial & Enterprise Applications as well as several custom-built, in-house systems that support business functions such as Finance, HR, Risk, and Audit. This role will act as a key liaison between business stakeholders (Finance, FP&A, Accounting, and other functional teams) and Technology—helping translate business needs into clear, scalable system solutions. Qualifications: • 3+ years of experience as a Business Analyst, Systems Analyst, or Finance / FP&A Systems Analyst. • Bachelor’s degree in Business, Accounting, Information Systems, or equivalent relevant experience. • Experience supporting enterprise applications, including financial planning, reporting, or operational systems. • Familiarity with tools such as SAP BPC, Anaplan, Azure DevOps, Microsoft Office, or similar platforms. • Foundational understanding of financial processes such as budgeting, forecasting, consolidations, and variance analysis. • Experience with requirements documentation, functional testing, and change management. • Strong analytical, communication, and collaboration skills, with a willingness to learn and grow. Nice to Have: • Experience working with custom-built or internally developed applications. • Exposure to system integrations, data mapping, ETL processes, or APIs. • Basic SQL or data query experience for analysis or troubleshooting. • Familiarity with Figma or similar tools for process flows or functional mockups. • ITIL certification or exposure to IT service management concepts. • Experience in large, complex, or operationally intensive environments (e.g., hospitality or food service). Responsibilities: • Partner with business stakeholders across Finance and other corporate functions to evaluate, document, and improve business processes supported by enterprise applications. • Act as a functional bridge between business users and technical teams, ensuring requirements are clearly understood and delivered as intended. • Document functional requirements and specifications for enhancements, integrations, and internally developed applications. • Manage and refine the product backlog using Azure DevOps (ADO), including user stories, acceptance criteria, and prioritization. • Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives. • Support delivery planning and coordination for application enhancements, releases, and upgrades. • Develop and execute functional test plans for new features, patches, and system updates. • Coordinate User Acceptance Testing (UAT) and support business stakeholders through testing and sign-off. • Ensure changes are validated in non-production environments prior to production deployment. • Assist with training, documentation, and change-management activities related to system updates and enhancements.