Business Analyst III

Unlock the potential of resilient, proactive organizations with our Business Analyst role, where strategic insight meets impactful execution. Are you passionate about shaping robust business continuity and crisis management strategies? Do you excel at facilitating dynamic tabletop exercises, identifying gaps, and driving continuous improvement? Join us to lead engaging simulations, collaborate with diverse stakeholders, and transform lessons learned into actionable resilience enhancements. If you’re ready to make a meaningful difference in safeguarding business operations and thrive in a fast-paced, collaborative environment, this is your opportunity to elevate your career. Let’s build stronger, more prepared organizations together. Responsibilities • Design and development: Create realistic and customized scenarios for tabletop testing, including potential developments or "injects" that challenge participants. • Facilitation: Support facilitation of exercises in a low-stress, "no-fault" environment, guiding participants through the scenario and encouraging open discussion. • Coordination and collaboration: Work with internal stakeholders (e.g., IT, legal, communications, and business executives) and external partners to ensure exercise objectives align with business goals and risk management strategies. • Documentation and reporting: Capture observations and key takeaways during the exercise. Produce a detailed After-Action Report (AAR) summarizing findings, identifying gaps, and providing actionable recommendations for improvement. • Follow-up and improvement: Track and ensure that action items identified in the AAR are addressed. Update incident response plans, policies, and procedures based on lessons learned. • Training and program management: Assist in developing and delivering training programs that support testing objectives. Additional responsibilities as assigned, including potentially after-hours support as needed infrequently. Contribute to defined, scoped, and agreed-upon initiatives that bolster resilience programs. Required Qualifications • Experience: 3–5 years of experience in incident management, business continuity, emergency management, or a related field. • Technical knowledge: In-depth knowledge of Business Continuity and Crisis Management frameworks, leveraged to focus on an all-hazards approach to testing. Core Competencies • Strong facilitation skills: The ability to lead group discussions effectively, manage group dynamics, and engage diverse audiences. • Excellent communication skills: Clear and concise writing for reports and the ability to interface with both technical and non-technical staff, including executive leadership. Analytical skills: The ability to assess exercise outcomes, identify strengths and weaknesses in plans, and pinpoint areas for improvement. • Time management and organization: The capability to manage multiple tasks and keep the exercise on schedule. • Conflict management: The ability to navigate disagreements in a collaborative, no-fault environment to draw out answers and solutions. • Bachelor's degree required. • Master's degree preferred. Benefits • 401(k). • Dental Insurance. • Health insurance. • Vision insurance. • We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. • The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities • Participate in OP monthly team meetings and participate in team-building efforts. • Contribute to OP technical discussions, peer reviews, etc. • Contribute content and collaborate via the OP-Wiki/Knowledge Base. • Provide status reports to OP Account Management as requested. About Us OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.