This person will join one of our largest Insurance partners. They will play a key role in driving API integrations for all external clients and customers leveraging Premier Life, Absence, and Disability Solutions during the benefit enrollment process. This is a high-impact position at the intersection of technology and customer experience, offering the chance to influence scalable integration strategies in a rapidly evolving digital environment. Requirements: • 5+ years of technical Business Analyst experience working with technical teams and gathering requirements in a customer-facing role. • Extensive experience supporting API management and data integration initiatives • Experience with MuleSoft API integrations. • Agile environment experience – Jira for project tracking and documentation • Excellent communication skills and a proactive mindset; ability to work independently in a client-facing capacity • B.S. degree in Computer Science, Business, or a related field Plus Skills: • Experience in HR data, benefits, or the insurance industry • Hands-on technical background in API development. Responsibilities: • Support moderate to complex business processes across segments • Gather, analyze, and document technical/business requirements • Create process flows, use cases, functional specs, ER diagrams, etc. • Provide testing support and resolve defects • Participate in Joint Application Development sessions and drive process improvements • Own project deliverables in a self-managed environment • Present technical concepts clearly to non-technical stakeholder