Business Analyst

Responsibilities Kforce has a client that is seeking a Business Analyst. This role is hybrid in Orlando, FL. Responsibilities: • Business Analyst will execute on complex initiatives to implement and support product/pricing strategies across E-Commerce and ticketing platforms • Learns functionality of new software systems (e.g., SAP Commerce, Horizon ticketing system) and solutions provided by Digital & Technology, combining that knowledge with business requirements from Marketing & Sales, Digital & Technology, Finance, Global Product & Pricing, Loss Prevention, Attractions Operations and Entrance Operations to develop efficient and repeatable solutions to meet the business needs • As a Business Analyst, you will develop automation through advanced technical skills to improve accuracy and speed to market with product launches • Prepares complete documentation and learning aides to ensure others can come up to speed on new software, solutions and processes quickly and accurately Requirements • 2-3 years of experience plus a degree; Or 3+ years of experience if no degree • 3+ years of experience required with large scale admission ticketing system (e.g., Galaxy Ticketing System, Horizon), including 2+ years of experience utilizing advanced development skills leveraging Application Interfaces (APIs) and programming languages (e.g., Visual Basic, Python) to automate manual/repetitive processes for efficiency and accuracy • Additionally, 1+ year in setup/configuration of system, 1+ year of experience with enterprise level E-Commerce systems (e.g., HCL Commerce, SAP Commerce Cloud) • Experience working both independently and in a team-oriented, collaborative environment • Advanced PC skills, including but not limited to Microsoft Excel, Access, Word, Relational databases, and SQL required • Understanding of key financial processes/concepts (e.g., Debits/Credits, Deferred Revenue) and their typical application in a theme park environment preferred • Flexible and adaptable regarding learning and understanding new technologies • Ability to conduct research into software-related issues and products • Strong written, oral, and interpersonal communication skills • Highly self-motivated and directed • Keen attention to detail • Proven analytical and problem-solving abilities • Demonstrated self-starter with strong organizational skills and the ability to take ownership, work independently, and produce accurate and timely results • Capable of balancing competing priorities while working on a variety of activities that span across many different functions The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.