Business Analyst

Position Details: • Job Title: Senior Business Analyst • Location: Harrisburg, PA (Hybrid) • Interview: Webcam / F2F\\ Work Schedule: • Telework permitted Monday, Tuesday, Thursday, and Friday • Onsite presence required every Wednesday at the Harrisburg office Key Responsibilities • Plan and facilitate requirements gathering sessions and stakeholder workshops to capture and document system enhancement requests. • Work closely with internal teams, external stakeholders, and vendors to ensure accurate understanding of business needs. • Translate business needs into clear functional and technical requirements. • Act as the primary liaison between business stakeholders and technical teams throughout the SDLC process. • Develop and maintain project artifacts and documentation including requirements documents, workflow diagrams, and specifications. • Construct workflow charts and system diagrams to represent complex business processes. • Assist with quality assurance activities, including reviewing system functionality and validating business requirements. • Support testing activities, including development of User Acceptance Testing (UAT) scripts and test cases. • Review testing results and provide subject matter expertise during system validation phases. • Maintain project documentation within SharePoint and other collaboration platforms. • Assist in developing training materials and conducting training sessions for end users when needed. Business Analysis Deliverables • Business Requirements Documentation (BRD) • Functional Requirements Documentation (FRD) • User/Stakeholder Requirements • Non-Functional Requirements (Performance, Security, Scalability, QoS) • Requirements Traceability Matrix (RTM) • Workflow diagrams and process documentation Required Skills & Experience • Strong experience in IT Business Analysis and requirements documentation. • Solid understanding of Software Development Life Cycle (SDLC) methodologies. • Knowledge of BABOK (Business Analysis Body of Knowledge) principles. • Experience facilitating requirements workshops and stakeholder meetings. • Experience creating process flows, system diagrams, and technical documentation. • Strong analytical, problem-solving, and critical thinking skills. • Experience with system testing, UAT coordination, and test case development. • Strong communication and stakeholder management skills. Additional Responsibilities • Analyze data and identify opportunities to improve business processes and system performance. • Identify system issues and communicate findings clearly to technical teams and stakeholders. • Act as a Subject Matter Expert (SME) by applying knowledge of legislation and PDMP program requirements to guide system improvements. • Lead testing activities and assist in validating enhancements and system updates. #SKILL MATRIX: • Seven (7) plus years of relevant experience working closely with stakeholders directly engaged with technical initiatives • A four (4) year college degree or equivalent • IT Analyst certification through the International Institute of Business Analysis (IIBA)