Job Title: Business Analyst – Payments & Banking Location: Glasgow, UK (Hybrid – 2–3 days on-site per week) Type: Contract About the Role We are seeking an experienced Business Analyst with a strong background in Payments & Banking to join our team in Glasgow. The ideal candidate will have hands-on experience in gathering requirements, analysing payment systems, and collaborating with cross-functional teams to deliver payment-related projects within the banking domain. Key Responsibilities • Work closely with stakeholders to gather, document, and validate business requirements for payment and banking initiatives. • Analyse existing payment systems, processes, and workflows to identify gaps and improvement opportunities. • Collaborate with Product Owners, Architects, Developers, and Testers to ensure business needs are clearly understood and implemented. • Prepare functional specifications, process flows, and data mapping documents. • Support the design and implementation of solutions for payment schemes such as SWIFT, SEPA, BACS, Faster Payments, CHAPS, or ISO 20022. • Conduct impact assessments for regulatory changes and new payment services. • Facilitate workshops, stakeholder meetings, and requirement walkthroughs. • Assist in UAT planning and execution to validate solutions meet requirements. • Ensure compliance with regulatory and security standards in banking and payment solutions. Required Skills & Experience • 5+ years of experience as a Business Analyst in the banking and payments domain. • Strong understanding of payment schemes (SWIFT, SEPA, Faster Payments, CHAPS, BACS) and ISO 20022 standards. • Experience working on payment processing platforms, clearing & settlement systems, or transaction banking solutions. • Solid knowledge of regulatory requirements (e.g., PSD2, Open Banking, AML, KYC). • Proven track record of requirement gathering, documentation, and stakeholder management. • Excellent communication and interpersonal skills, with the ability to liaise between business and technical teams. • Proficient in using tools such as JIRA, Confluence, Visio for documentation and collaboration. Preferred Skills • Experience in Agile and Scrum environments. • Knowledge of core banking systems and digital payments. • Familiarity with API-based payment integrations. • Prior experience with UK and European banking regulations. Education • Bachelor’s degree in Business, Finance, Computer Science, or related field (or equivalent experience). • Relevant BA certifications (e.g., CBAP, BCS, Agile BA) are a plus. Why Join Us? • Work with a global leader in IT services and digital transformation. • Be part of innovative, large-scale payment transformation projects. • Hybrid work model offering flexibility and collaboration opportunities.