Business Analyst

Business Analyst, 65 per hour, 6 to 9 month contract, Non Profit Organization/ Consultant MUST HAVE NON PROFIT EXPERIENCE CONSULTING BACKGROUND A BIG PLUS HYBRID ROLE, MUST BE ONSITE 3 DAYS A WEEK MIDTOWN MANHATTAN Experienced consultant specializing in process management and operational efficiency to support a strategic transformation initiative. This role will focus on mapping internal workflows, identifying bottlenecks, and implementing improvements aligned with best practices in data-driven decision-making and activity-based costing. The consultant will also play a key role in guiding the selection and implementation of a new Association Management System (AMS) and managing critical projects that impact organizational performance. Reporting Structure • Primary: Chief Executive Officer (CEO) – for strategic oversight and alignment with vision. • Secondary/Dotted-Line: Director of Finance and Operations – for operational insight, financial data, and coordination with finance and operations teams. • Communication Cadence: • Weekly operational check-ins with Finance and Operations. • Bi-weekly strategic reviews with CEO. • Shared dashboard for project milestones and KPIs accessible to both leaders. Key Responsibilities • Process Mapping & Analysis • Conduct a comprehensive review of internal workflows across departments. • Identify inefficiencies, redundancies, and bottlenecks using process mapping tools. • Efficiency & Cost Optimization • Propose workflow improvements leveraging activity-based costing and data analytics. • Develop recommendations for operational efficiency and resource allocation. • Technology & AMS Selection • Assist in defining requirements for a new Association Management System. • Support vendor evaluation, selection, and implementation planning. • Project Management • Oversee key strategic projects ensuring timely delivery and alignment with organizational goals. • Establish KPIs and reporting mechanisms for project tracking. • Stakeholder Engagement • Collaborate with leadership and cross-functional teams to ensure buy-in and smooth adoption of changes. • Provide training and documentation for new processes and systems. Qualifications • Proven experience in business process management, workflow optimization, and operational efficiency. • Familiarity with activity-based costing and data-driven analysis. • Strong background in AMS selection and implementation. • Expertise in project management methodologies (PMP or similar certification preferred). • Excellent communication and stakeholder management skills. • Consulting experience with non-profit or membership-based organizations is a plus. Technical Skills & Tools • Business Process Management (BPM): Lean Six Sigma, process optimization frameworks. • Process Mapping Tools: Visio, Lucidchart, Bizagi, Pipefy, Process Street. • Activity-Based Costing: Advanced Excel, costing models, data analytics. • AMS Platforms: Familiarity with iMIS, NetForum, Fonteva or similar systems. • Project Management Tools: MS Project, Smartsheet, Asana, Trello, Monday.com. • Data Analysis & Reporting: Power BI, Tableau, SQL for data queries and dashboards. • Collaboration Tools: SharePoint, Teams, Confluence for documentation and communication. • Certifications (Preferred): PMP, Lean Six Sigma Green/Black Belt, CBPMP.