Job Title : Business Analyst, Strategic Initiatives Location: Houston, TX Duration : 06 - Months (On-site) Responsibilities: • Strategic Analysis & Planning: Work closely with stakeholders to transform strategic goals into actionable projects, defining scopes, success criteria, and realistic timelines for successful delivery. • OKR Formation & Management: Partner with department leadership to create, document, and track OKRs for the Strategic Initiatives group. Facilitate workshops, manage OKR dashboards, and provide progress updates to ensure alignment and transparency. • Business Case Development: Conduct cost-benefit analyses, prepare ROI forecasts, and make data-driven recommendations to executive sponsors for project approval and resource allocation. • Requirements Elicitation: Lead workshops and conduct interviews with business users to gather and document detailed requirements for process improvements, system enhancements, and new technology integrations. • Process Modeling: Utilize industry-standard tools (e.g., Visio, Lucidchart) to map both current ("as-is") and future ("to-be") business processes to identify areas for improvement. • Data Analysis & Reporting: Analyze both quantitative and qualitative data to identify trends, risks, and opportunities. Develop and present dashboards, reports, and visualizations to track KPIs. • Solution Evaluation: Research and assess potential solutions, including software, tools, and methodologies. Facilitate vendor assessments and selection processes when applicable. • Stakeholder Management: Act as a key liaison between business units, IT, and external partners, ensuring clear and effective communication throughout project lifecycles. • Change Management Support: Assist in creating communication plans, training materials, and user adoption strategies to ensure successful implementation of initiatives. • Testing & Validation: Define acceptance criteria, oversee user acceptance testing (UAT), and ensure that delivered solutions meet business requirements and expectations. • Post-Implementation Review: Conduct post-implementation analysis to track benefit realization, gather feedback, and recommend improvements for future initiatives. Required Qualifications: • Bachelor’s degree in Business Analytics, Computer Systems, Information Technology, or a related field; or equivalent professional experience. • 3–5 years of experience as a Business Analyst, with a strong focus on strategic planning or project-based environments. • Proven experience in developing business cases, process mapping, and requirements gathering. • Strong analytical and problem-solving skills, with proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel. • Excellent facilitation, presentation, and written communication skills. • Demonstrated ability to build strong relationships and influence stakeholders at all organizational levels. • Familiarity with project management methodologies (Agile, Waterfall) and tools (JIRA, MS Project). Preferred Qualifications: • Experience within public-sector transportation or infrastructure organizations. • Knowledge of tolling operations or transportation management systems. • Certification in Business Analysis (CBAP, PMI-PBA) or Change Management (Prosci). Core Competencies: • Strategic Thinking & Problem Solving • Financial Acumen & ROI Analysis • Process Improvement Mindset • Adaptability & Collaboration • Attention to Detail & Quality • Ability to Translate Technical Language for Non-Technical Audiences