Business Analyst / Technical Product Owner (Airlines Domain – Pricing, Booking & Crew Operations)

At Staffworxs, we don’t just connect talent — we power transformation. Headquartered in Frisco, TX, with teams in Bengaluru and Hyderabad, we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the world’s top CPG brands, who continue to retain us as their trusted partner. If you’re ready to make an impact, you’re in the right place. Job Details Title: Business Analyst / Technical Product Owner (Airlines Domain – Pricing, Booking & Crew Operations) Location: Atlanta, GA (Hybrid) Duration of the contract: Long-Term Contract Pay Rate: $50/hr on 1099 Basis Client Industry: Airlines / Aviation Skills Required: • Business analysis and product ownership within the airline industry • Expertise in airline pricing, fare management, booking systems, flight scheduling, and crew operations • Hands-on experience with PSS, RMS, GDS, and Crew Management Systems • Strong understanding of Agile/Scrum methodology • Exceptional documentation, communication, and stakeholder management skills • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field Job Description We are seeking a Business Analyst / Technical Product Owner with a strong background in the airline industry, specifically in pricing, booking, and crew operations. This role is ideal for someone who understands the intricacies of airline commercial and operational systems and can translate complex business needs into actionable technical requirements and roadmaps. Key Responsibilities: • Collaborate with business and IT teams to gather, analyze, and document functional requirements for core airline systems including pricing, booking, and crew management. • Act as Product Owner for airline operations initiatives — defining business epics, managing product backlogs, and driving feature delivery. • Work closely with cross-functional teams including revenue management, network planning, and operations control to enhance system functionality and user experience. • Support configuration and integration efforts across fare rules, booking workflows, and operational platforms like PSS, GDS, and crew rostering systems. • Perform gap analysis and recommend improvements between current systems and desired business outcomes. • Partner with engineering and QA teams to ensure solutions are scalable, reliable, and meet business objectives. • Lead UAT testing, manage defect resolution, and validate system readiness for production deployment. • Create user stories, process flows, and detailed functional specifications using Agile best practices. Preferred Qualifications: • 7+ years of experience as a Business Analyst or Technical Product Owner in airline operations. • Deep domain knowledge in airline pricing, booking logic, flight ops, and crew scheduling. • Proven experience with Passenger Service Systems (PSS), Revenue Management Systems (RMS), or Crew Management tools. • Familiarity with flight disruption management, roster optimization, or crew pairing algorithms is a plus. • Exposure to cloud-based airline platforms or modernization projects. • Experience with API integrations or airline data services is desirable. Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.