Title: Salesforce Business Analyst Work location: Houston, TX (Hybrid) • • Need A candidate from Utilities And Renewables Energy Domain • • Role: Collaborate with Client business stakeholders to understand key business objectives and ideas to help define and transform them into a scoped and sized business change including definition of minimal value product (MVP). MANDATORY Need : Work with Salesforce developers/admins to design utility-specific solutions using Salesforce Energy & Utilities Cloud, Service Cloud, Field Service, Ensure Salesforce configurations align with regulatory requirements (e.g., PUC mandates). Experience with Salesforce Energy & Utilities Cloud, Service Cloud, or Field Service Lightning (FSL) for scheduling and dispatch Knowledge of customer 360 view, case management, and asset tracking in utility contexts Familiarity with Salesforce Data Loader, Flows, and custom objects related to utility processes Establish a requirements management strategy which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, review & approval process, change process, and communications processes. Elicit business requirements and document in the form of a vision statement, visual models/process flows, business objectives, goals, and success criteria. Elicit functional and non-functional requirements and document in the form of epics, stories, wireframes, business rules, and acceptance criteria. Build, organize help prioritize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Client’s Business Lead/Product Owner. Facilitate the ongoing backlog grooming process, supporting the Client’s Business Lead/Product Owner to define value, priority, and select scope for upcoming releases and sprints. Collaborate with Client Product Owner, Business Users, and Technical Team to write and elaborate user stories to include acceptance criteria and business rules per the team’s “Definition of Done”. Participate in Agile/Scrum ceremonies such as stand-ups, demos and sprint retrospectives. Facilitate the review of stories with team during sprint planning to ensure the team has a common understanding of the user story and acceptance criteria. Analyze new requests from stakeholders and determine if the request is a defect, new story, a modification to an existing story, or already covered in an existing story. Update the backlog and stories as appropriate. Maintain an overall view and perspective on the “big picture” and understanding how the parts of the project fit together to provide the overall solution. Perform functional testing during development sprints and review testing issues to determine if the issue is a bug or behaving as expected. Thanks and Regards, Abhishek Kumar abhishek.k@sitwinc.com Signature IT World Inc.