Business Continuity & Operational Resilience Analyst (15-month FTC)

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: Cirencester or Bristol (hybrid), other locations considered. Workplace Type: Hybrid Employment Type: 15 month Fixed-Term Contract Seniority: Associate The role: This role sits within the Business Continuity and Operational Resilience team, a collaborative team of four, focused on maintaining strategies to prevent and withstand organisational disruptions, ensuring vital business operations for the SJP Group continue with minimal impact, with plans in place to resume business operations after a disruption takes place. This role supports the development, maintenance, improvement and implementation of the Group Business Continuity Management System (BCMS) and Operational Resilience (OR) framework. What you'll be doing: You’ll maintain the quality and relevance of data held within the business continuity and operational resilience (BC&OR) software, undertaking data analysis relating to resources and dependencies within BC&OR processes to improve planning and response capabilities. Other responsibilities include: • Supporting the implementation of the BCMS across the Group through the activities required in the assurance programme. • Manage the testing and exercising programme for the mass communication process. • Support the business in the implementation, review and maintenance of the business impact analysis process. • Analyse data to identify inconsistencies across Group to highlight areas for improvement or synergies. • Validate the quality of data held within the business continuity programme. • Support engagement assessments of the business owners with suppliers in relation to business continuity, through managing the questionnaire responses and actions. • Manage the access to and content of the SharePoint site and specialist software and undertake training for the Major Incident Response Team members. • Support Major Incident response teams in both exercises and incidents, ensuring post exercise or incident reports are produced with learnings and actions agreed. • Support the implementation, and continual improvement of the OR framework across the Group, including understanding of any regulatory or guidance changes. • Validate the quality of data held within process maps. • Assist with the review of impact tolerances based on data relating to incidents and service. • Support the testing programme through the development of scenarios, participating in the running of exercises and lessons learnt. Essential Criteria • Required is a willingness to develop a knowledge of the Business Continuity life cycle, and learn more about the business operations at SJP. • Business analysis skills for the purposes of helping define new and optimising existing business processes. • Data savvy, with the ability to analyse and present data, producing reports in a meaningful way. • Excellent communication skills at all levels – verbal and written. • A collaborative and team-focussed approach. • Develop and keep up-to-date with the regulatory requirements of Operational Resilience. • Excellent time management, planning and organisational skills; able to prioritise a range of tasks and deliver high quality output in a timely manner. • Advanced user of Microsoft Office/Outlook/PowerPoint and Excel. Familiarity with full O365 suite desirable (SharePoint/OneNote). • Experience of using Power BI an advantage. • Knowledge of project management techniques and best practice an advantage. What's in it for you? We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including: • Competitive parental leave (26 weeks full pay) • Private medical insurance (optional taxable benefit) • 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box. What's next? If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.