Business Process Reengineering Specialist

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Business Process Reengineering Specialist. Candidates must be located within a 90-minute drive of Lansing, MI and be U.S. Citizens or Green Card Holders. The work schedule is hybrid, consisting of two days onsite in Lansing, MI (Tuesdays & Wednesdays) and three days remote. Role Overview • Gather and document clear, unambiguous, and testable business requirements from the client. • Thoroughly understand the business requirements to communicate needs and system functionality to technical stakeholders, non-technical stakeholders, project team members, and the user community. • Work with the project team and stakeholders to examine existing and future-state business processes, data, and systems. • Use this information to guide the gathering of business requirements as they relate to desired system functionality. Objective • 80% effort: Requirements gathering for an upcoming IT project. • 20% effort: Use existing templates to create content/reference material for business analyst (BA) and quality assurance (QA) roles and business subject matter experts (SMEs) to create cohesiveness between business, technical staff, and the project management office. • Benefit Production Support activities by improving management of the Azure DevOps backlog, user stories, and management of Azure DevOps cards for work progress. Coaching and Training Duties • Provide training, shadowing, and coaching to existing and upcoming BA/QA roles and SMEs. • Tailor existing content and processes to business area needs, including standards, policies, procedures, and existing/provided templates. • Add context for using Azure DevOps to create project artifacts in a fast-paced Agile development and maintenance delivery team. Key Responsibilities • Facilitate requirements gathering meetings to identify impacted business processes and document project business requirements. • Ensure attendees include relevant project team members and stakeholders as identified in the Communication Plan. • Adhere to the project schedule by developing and maintaining the project backlog during Agile projects. • Work with the product owner to set priorities throughout the project duration. • Understand project scope and actively monitor the requirements process to maintain adherence to project objectives. • Understand high-level information governance objectives and ensure appropriate stakeholder inclusion and awareness regarding data requirements. • Resolve critical IT issues as they pertain to the BPRS role. • Provide information and analysis for Build vs. Buy project decisions. • Understand project-specific benefits and assess the impact of changes to project scope or business requirements. • Ensure SEM deliverables owned by the BPRS are completed, reviewed, and approved in alignment with area processes. • Work directly with UI/UX solution architects, database administrators, developers, QA testers, and other team members. • Ensure understanding of the requirements, functionality, size, and scalability of the IT solution. Ideal Candidate: • Has a training/teaching background and a proven track record in the subject matter area of business analyst/quality assurance process and process improvement in an Agile environment using Azure DevOps as the tool. • Possesses strong oral and written communication skills. Required Skill Sets: • Five years’ training/teaching background. • Five years’ experience as a Business Analyst SME. • Five years’ experience with Quality Assurance Knowledge. • Five years’ Azure DevOps Knowledge (comfortable with creating epics/features for projects). • Five years’ understanding of BA, QA, DEV roles/responsibilities. • Five years’ experience with as-is/to-be processes and content creation. • Three years’ experience with creating product roadmap. • Three years’ familiarity with Project Management Methodologies/Agile. • Three years’ adept with using/teaching tools (e.g., FIGMA, Visio). • Five years’ experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications. • Five years’ experience with system testing. • Five years’ ability to effectively communicate with technical and non-technical stakeholders. • Five years’ strong analytical and problem-solving skills, with the ability to think creatively and strategically. • Five years’ experience documenting requirements in the form of user stories and acceptance criteria. • Five years’ experience developing and maintaining technical documentation.