Role: Change Management Consultant (ERP Implementation – Retail) Location: Carlsbad, CA (Hybrid: On-site 3–4 days/week) Type: Project-Based Contract (Minimum 6 Months, Full-Time – 40 hours/week) About the Role We are seeking an experienced Change Management Consultant to support a major ERP implementation initiative within the retail sector. This is a full-time, project-based engagement for a minimum of six months, with the potential for extension. The ideal candidate brings deep expertise in organizational change management (OCM), strong ERP implementation experience (Microsoft Dynamics 365 is a plus), and a solid understanding of the unique challenges of the retail industry. Key Responsibilities • Develop and execute change management strategies and plans to drive user adoption and minimize resistance. • Partner closely with project leadership, functional teams, and business stakeholders to assess change impacts and readiness. Assess change impact and readiness across departments (e.g., Supply Chain, Finance, Retail, Product Development). • Lead stakeholder engagement efforts, including communications, training strategy, and sponsorship alignment. • Design and deliver change interventions, including workshops, coaching, and performance support tools. • Monitor and report on change progress, adoption metrics, and feedback loops to adjust strategies as needed. Identify and manage resistance and risks related to change. • Serve as a key advisor on change best practices and integrate change management with the overall ERP project plan. Qualifications • 5+ years of experience in organizational change management, with a focus on ERP implementations. • Availability to work on-site in Carlsbad, CA 3–4 days per week (hybrid arrangement). • Strong knowledge of OCM methodologies; Prosci, ACMP, ADKAR, or equivalent certification strongly preferred. • Demonstrated experience supporting retail clients through large-scale change initiatives. • Hands-on ERP project experience required; Microsoft Dynamics 365 experience is highly desirable. • Proven ability to navigate complex stakeholder environments and align cross-functional teams. • Exceptional communication, facilitation, and problem-solving skills. • Project management expertise with familiarity in Agile, Lean, or other delivery frameworks. • Ability to think strategically and creatively to solve complex business challenges. • Strong proficiency in PowerPoint; experience with data visualization tools a plus. • Excellent communication, facilitation, and stakeholder management skills. • Comfortable working in fast-paced environments and managing multiple priorities. • MBA preferred; Bachelor’s degree required. Contract Details • Duration: Minimum 6 months, with potential for extension • Hours: Full-time (40 hours/week) • Type: Independent Contractor / Project-Based Employment About Excelerate Excelerate LLC is a boutique consulting firm distinguished by its hands-on, collaborative approach to solving complex business challenges. We partner closely with our clients, bringing deeply experienced consultants who work in a facilitative style to deliver practical, lasting impact. Our work is grounded in four core values: humility, energy, integrity, and flexibility. These principles shape our culture, guide our work, and define the people who thrive here.