About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025 Experience Level: 15+ Years Location: USA Job Type: Contract About the Position: We are seeking a highly skilled AWS Connect with over 10 years of experience to join our team in the USA. This is a full-time contract-to-hire opportunity focused on cloud contact center solutions and infrastructure automation. Role Details: • Role: AWS Consultant • Location: USA • Experience: 10+ Years Job Type: Full-Time Employment • Mandatory Skills: • Amazon Connect • GitHub Actions • Terraform • Typescript What You'll Do: As a Staff Consultant, you will be responsible for designing, implementing, and optimizing cloud-based contact center solutions and infrastructure automation workflows. • Lead the implementation and configuration of Amazon Connect solutions • Automate infrastructure deployment using Terraform • Develop CI/CD pipelines using GitHub Actions • Collaborate with cross-functional teams to ensure seamless integration and delivery • Provide technical guidance and mentorship to junior team members • Troubleshoot and resolve complex technical issues Expertise You'll Bring: We are looking for candidates with strong technical expertise and hands-on experience in cloud contact center platforms and DevOps practices. • Proven experience with Amazon Connect in enterprise environments • Strong proficiency in infrastructure as code using Terraform • Experience building and managing CI/CD pipelines with GitHub Actions • Proficiency in TypeScript for scripting and automation tasks • Excellent problem-solving and communication skills • Ability to work independently and in a team-oriented environment. Benefits: • Competitive salary and benefits package • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications • Opportunity to work with cutting-edge technologies • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards • Annual health check-ups • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. • We offer hybrid work options and flexible working hours to accommodate various needs and preferences. • Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: • Accelerate growth, both professionally and personally • Impact the world in powerful, positive ways, using the latest technologies • Enjoy collaborative innovation, with diversity and work-life wellbeing at the core • Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”