Title: Amazon Connect Location: NJ/DE/TX - Onsite (Need local candidates - local to TX, NJ, DE) Long Term project Note: Customer is expecting a must skill "Amazon Connect",Amazon Connect Cloud based Job Description: Required Qualifications: • At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions. • Hands-on experience in Experience in functional design and implementation for contact center solutions; • Experience in Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design, • Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena, QuickSight. • Hands on experience with Terraform , Lambda( using Python and Java) and API development. • Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens, • Experience collaborating with a globally distributed team • Ability to adapt to rapidly changing requirements, while handling multiple responsibilities • Ability to provide high quality insight to stakeholders to inform business decisions • Critical thinking • Good presentation skills "Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."