Cloud Service Desk Analyst

Job Title: Salesforce Data Cloud Architect Location: 100% Remote (USA) Duration: 6 Months Contract (W2 only) Job Description: We are seeking a highly skilled Salesforce Data Cloud Architect with strong data engineering expertise (Snowflake + SQL) to support a growing Salesforce ecosystem. This is a hands-on + architect-level role, working across Data Cloud, Marketing Cloud, Sales Cloud, and external data platforms to design and optimize data-driven marketing solutions. Key Responsibilities: - Design and implement Salesforce Data Cloud (Data 360) solutions - Configure Data Streams, DMOs, Identity Resolution, Segmentation & Activation - Ingest and integrate data from Snowflake, Salesforce orgs, and external systems - Perform data transformations and mapping to align with Salesforce models - Support marketing segmentation and activation strategies - Work on cross-cloud integrations (Sales, Service, Marketing Cloud) - Assist with deployment processes (Gearset, Workbench) and environment migrations Required Skills: - Hands-on experience with Salesforce Data Cloud (Data 360) - Strong expertise in Snowflake (data modeling, pipelines, optimization) - Proficiency in SQL (queries, transformations, troubleshooting) - Experience with data integration and cross-system architecture - Knowledge of Salesforce ecosystem (Sales, Service, Marketing Cloud) Preferred Skills: - Experience with Data Cloud DevOps & deployment processes - Knowledge of marketing segmentation and activation strategies - Familiarity with Agentforce - Experience supporting Marketing Operations teams Why Join: - 100% Remote flexibility - High-impact role in a growing data ecosystem - Opportunity to work on advanced marketing & data architecture initiatives For applications and inquiries, contact: hirings@openkyber.com