Commercial Data Visualiser

Location: Manchester / London At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success. The Role Manchester United is seeking a talented and driven individual to join our Commercial Division within the Commercial Operations department. The Commercial Data Visualiser will report to the Commercial Insights Manager. The team will take an innovation-led approach to uncovering key insights that drive growth across the Club’s commercial ecosystem. This is a fixed term contract focused on our current visualisation tool: PowerBI We need a skilled data visualiser to bring the data to life and support how we review and understand what is happening across all our commercial ventures. In this role, the Commercial Data Visualiser will work closely with stakeholders across the club to identify key challenges and opportunities—using data to uncover actionable insights that support the growth of Manchester United’s sponsorship, direct-to-consumer (D2C) and Venue businesses. This includes a wide range of products and touchpoints such as eCommerce, Membership, Content, Marketing, MUTV, ticketing, hospitality, and our digital platforms (web and app). Key Responsibilities • Produce high-quality reports and dashboards (currently in Power BI) • Apply strong data visualisation principles to create user-friendly dashboards • Gather requirements by understanding and clearly communicating technical possibilities and limitations • Translate user requirements into technical features and provide feedback when requests are not feasible • Manage the portfolio of all commercial dashboards and reports • Monitor report usage to identify underused dashboards and recommend retirement when appropriate • Advise when to create new reports versus enhancing existing ones • Maintain a clean, well-structured dashboard portfolio that avoids unnecessary complexity • Ensure users understand the most efficient and effective ways to use each report • Perform data modelling using SQL for ingestion and DAX within Power BI • Demonstrate a strong understanding of database principles, star schemas, and dataset joins • Optimise performance by choosing appropriate methods (DirectQuery vs Import, caching strategies) • Write efficient DAX measures to ensure performant reports • Train users on how to use dashboards effectively • Design dashboards to be intuitive, while providing additional support for complex reports when needed The Person • Strong PowerBI experience is essential for this role • Experienced in building impactful data visualisations that communicate insights • Adobe or Google Analytics experience preferable • AWS datalake or Databricks experience preferable • SQL experience preferable • Other data visualisation platform experience will be beneficial to the role – as we are going to review our data visualisation strategy and approach • Solid understanding of the sports and entertainment landscape, including teams, venues, fans, commercial models, and emerging industry trends. • Excellent organisational skills with the ability to manage and prioritise multiple concurrent projects in a fast-paced environment. • Capable of operating at both strategic and tactical levels, with the agility to adapt to changing priorities and business needs. • Highly numerate, with the ability to interpret and analyse a wide range of data sources including demographic, transactional, and behavioural datasets. • Demonstrated success in cross-functional collaboration, working across departments to achieve shared goals. • Maintains high standards of quality, with strong attention to detail and robust quality assurance practices. • Able to present complex insights to non-technical stakeholders in a clear and compelling way. • Excellent communication skills, both written and verbal. • Analytical, strategic thinker with a problem-solving mindset. • Strong time management and prioritisation skills, able to handle competing demands. • Commercial acumen: able to solve business orientated problems, have an interest and show understanding across all club commercial area. • Attention to detail: someone who is good at designing dashboards with strong attention to detail especially formatting, consistency What We Offer At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being: • Annual incentive scheme • Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace • Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners • Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities • Enhanced family Leave Benefits and an opportunity to purchase additional holiday days • Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs • A Supportive Work Environment that values diversity, equity and inclusion, and individual growth Our Commitment To You At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds. Ready to Join Us? If this sounds like the perfect role for you, please submit your application by Sunday 4th January Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks. If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you. It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.