Hello Looking for a Customer Data and Insights Manager – Remote Roles Pay Rate: $60-$62/hour Duration: 6+months with possibility of longer-term extensions Client is not open to C2C, H1B, TN Visa, 1099, F1 – CPT & OPT If interested, please email your resume to grace.johnson@motionrecruitment.com Must Haves: Strong background in Analytics Engineering (not seeking candidates with Voice of the Customer exp) Demonstrated exp w/relational databases & complexities of establishing data relationships - SQL experience. Significant knowledge in ETL processes, ability to create and manage your own ETL processes Experience with data visualization tools, Tableau experience Familiarity with DBT processes (acting SME), Qualtrics experience or willingness to learn required Bachelor’s Degree Experience in managing data architecture in a B2B environment Familiarity with systems integrations fundamentals Experience with Python and Databricks Daily Responsibilities Apply advanced analytical judgment and deep domain expertise to uncover nuanced, non-obvious insights from disparate datasets, transcending automated correlations to drive strategic decisions. Drive the strategic vision and evolution of our VoC data integration framework, designing resilient, scalable infrastructure that anticipates future needs and technological shifts. Curate and interpret Quarterly VoC reporting to tell compelling, human-centric stories, synthesizing complex data into clear narratives that reveal nuanced wins, challenges, and opportunities beyond raw data. Partner proactively with stakeholders to deeply understand operational needs, then architect bespoke data pipelines to precisely capture critical data events and address business challenges. Establish proactive, adaptive methodologies for data pipeline management, anticipating and strategically responding to upstream data shifts for long-term stability and integrity. Collaborate to co-create impactful and ethically sound data visualizations, ensuring compelling stories while upholding high standards for confidentiality, ethical representation, and analytical rigor. Champion innovative AI applications to enhance customer storytelling with profound understanding and empathy, exploring new frontiers in AI-driven insights while ensuring a human-centered CX approach.