Data Analyst - Customer Retention
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is a Data Analyst - Customer Retention for an initial 12-month contract, hybrid in central London, with a daily rate inside IR35. Key skills include A/B testing, advanced SQL, and strong analytical abilities focused on customer experience.
🌎 - Country
United Kingdom
💱 - Currency
£ GBP
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💰 - Day rate
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🗓️ - Date discovered
September 5, 2025
🕒 - Project duration
More than 6 months
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🏝️ - Location type
Hybrid
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📄 - Contract type
Inside IR35
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🔒 - Security clearance
Unknown
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📍 - Location detailed
London
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🧠 - Skills detailed
#A/B Testing #Data Manipulation #SQL (Structured Query Language) #Data Analysis
Role description
Our client is looking for a Data Analyst to support customer retention across EMEA. This role will play a key part in understanding and improving customer experience, from product onboarding to lifecycle communications.
You'll help them answer the big question - are they working?
What you'll be doing:
• Partnering cross-functionally to design, roll out, and measure new customer experiences
• Leading A/B tests to measure and optimise customer retention strategies
• Defining KPIs and providing insights into what 'success' really looks like
• Building dashboards to make insights actionable
What we're looking for:
• Strong analytical mindset; not just dashboards but the ability to break down problems logically
• A/B testing expertise
• Advanced SQL skills (moderate queries, aggregations, data manipulation)
• Ability to define, measure and communicate insights clearly
If you're a data-driven problem solver who thrives on turning metrics into meaningful actions, we'd love to hear from you!
Please note: This will be an initial 12 month contract, paid on a daily rate inside IR35 and hybrid working in central London.
Our client is looking for a Data Analyst to support customer retention across EMEA. This role will play a key part in understanding and improving customer experience, from product onboarding to lifecycle communications.
You'll help them answer the big question - are they working?
What you'll be doing:
• Partnering cross-functionally to design, roll out, and measure new customer experiences
• Leading A/B tests to measure and optimise customer retention strategies
• Defining KPIs and providing insights into what 'success' really looks like
• Building dashboards to make insights actionable
What we're looking for:
• Strong analytical mindset; not just dashboards but the ability to break down problems logically
• A/B testing expertise
• Advanced SQL skills (moderate queries, aggregations, data manipulation)
• Ability to define, measure and communicate insights clearly
If you're a data-driven problem solver who thrives on turning metrics into meaningful actions, we'd love to hear from you!
Please note: This will be an initial 12 month contract, paid on a daily rate inside IR35 and hybrid working in central London.
