Data Analyst

This is a contract role through Magnit for Consumers Energy. This role is hybrid to Jackson, Michigan with most work done remotely but it will require reporting 2-3 times a quarter onsite so ONLY candidates in Michigan will be considered. Job Overview: We are seeking a detail-oriented and collaborative Data Analyst to support our Voice of the Customer (VoC) organization. This role is essential to building a strong data foundation that enables data-driven decision-making across the enterprise. The ideal candidate will be responsible for identifying, collecting, and consolidating data from various internal sources, and working closely with cross-functional teams to ensure outputs are translated into meaningful insights that support strategic initiatives and enhance the customer experience. RESPONSIBILITIES • Identify and gather data from multiple sources across the organization to support VoC initiatives. • Assess gaps and inefficiencies in current data processes; recommend and implement improvements. • Establish standards and best practices for data collection and consolidation. • Work cross-functionally to ensure data output aligns with business needs and can be translated into actionable insights. • Maintain and manage data integrity across systems and reports. • Support the development of dashboards, reports, and presentations that clearly communicate findings. Requirements: • Proven experience working with diverse data sources and large datasets. • Proficient in Excel, including the use of macros for data analysis. Experience with other data analysis tools such as Power BI and Tableau is highly desired as well. • Strong analytical and problem-solving skills with attention to detail. • Excellent communication and interpersonal skills; ability to build relationships across departments. • Experience in establishing data standards and improving data processes is a plus. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Comfortable navigating ambiguity and driving clarity through structured analysis. • Experience working in Voice of Customer team is preferred but not required. • 2-3 years of similar work experience with this type of data analytical work Education: Bachelor's Degree or 5 or more years of experience in lieu of degree Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $ 37-$48/hr Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.