Data Analyst

This role requires a Bachelor’s degree with a minimum of 5 years of experience in the field or in a related area; familiarity with standard concepts, practices, procedures within the field is recommended. - Database Access & Management • Query and manage data from Snowflake, SQL Server, and other relational databases. • Integrate data from sources such as ServiceNow, SCCM, Jamf and Wiz into centralized views for analysis. • Maintain and optimize database schemas for performance and scalability. - Data Analysis & Reporting • Conduct exploratory and statistical analysis to identify trends, anomalies, and actionable insights. • Develop and maintain KPI dashboards using Tableau, Power BI, or other similar tools. • Automate recurring reports and ensure timely delivery to stakeholders. - Tool Integration & Governance • Collaborate with platform owners to ensure accurate data ingestion to and from Snowflake, ServiceNow, SCCM, Jamf and Wiz. • Reconcile discrepancies between system records (e.g., unauthorized software installations) and entitlement data • Support audits and compliance initiatives by producing validated reports and other documentation. - Documentation & Collaboration • Provides guidance & direction regarding analytical approaches & methodologies. • Provides technical expertise & advice regarding analytical approaches & methodologies. • Identifies opportunities for improvement within existing processes/procedures/systems/applications/tools/technologies/products/services/business models/etc., recommends solutions accordingly. • Ensures compliance with applicable laws/regulations/policies/procedures/guidelines/etc., ensures adherence thereto by team members supervised by this role holder. • Communicates effectively both verbally/in writing/presentations/etc., interacts professionally with all levels within/outside organization/customers/vendors/stakeholders/etc., builds strong relationships accordingly. • Manages multiple priorities simultaneously while meeting deadlines consistently without sacrificing quality standards set forth hereinabove throughout duration thereof until completion thereof successfully achieved thereby ensuring customer satisfaction maintained at highest. • Creates and maintain SOPs, data dictionaries, and other system documentation. • Works cross-functionally with IT, asset management, and governance teams to align data strategies. • Participates in meetings and reviews to present findings and support strategic planning.