Data Governance Manager

Data Governance Analyst - 12 Month Contract - Outside IR35 - £550 per day A leading consumer-focused organisation is seeking a Data Governance Analyst to strengthen its data foundations and support high-quality, insight-driven decision-making across the business. Operating at scale and backed by institutional investors, the organisation serves a large and growing customer base and is in an exciting phase of growth and transformation. Data quality, governance, and trust are central to its future success. The Role The Data Governance Analyst will enhance the organisation’s ability to make informed decisions by working closely with data and business stakeholders to design and deliver sustainable data solutions. The role focuses on analysing and diagnosing data process issues across core systems (such as CRM and reporting platforms), and implementing robust, scalable fixes that improve data accuracy, reliability, timeliness, and security. Solutions will be delivered through system configuration, software development changes, automation, reconciliation reporting, and supporting documentation and training. By embedding improved processes directly into systems, the role will drive permanent improvements in data quality, stewardship, and compliance. Key Responsibilities • Analyse inefficiencies across core business data systems (e.g. CRM and reporting platforms) and design solutions that streamline workflows and improve data quality • Perform root-cause analysis of data issues and implement corrective and preventative fixes through system configuration, automation, reporting, and process redesign • Identify opportunities to reduce manual processing and embed controls within systems • Collaborate with business stakeholders, system owners, and data stewards to deliver sustainable data integrity improvements • Design and document data governance frameworks, policies, and standards • Define data quality metrics and create reconciliation and reporting tools to track governance KPIs • Ensure data processes and system changes comply with data privacy, security, and protection regulations (e.g. GDPR) • Create data documentation including data dictionaries, process maps, and governance playbooks • Develop guidance and training materials to support improved data literacy and stewardship across teams Skills & Experience • 3+ years’ experience in a data governance or data quality role • Strong knowledge of data governance principles, data quality frameworks, and master data management • Demonstrated experience delivering solutions that improve data accuracy, reliability, and efficiency • Experience working with software development teams, automation initiatives, and complex system configurations • Solid understanding of data privacy regulations and best practices for data protection • Proven ability to analyse complex datasets and translate findings into practical improvements • Strong stakeholder management skills, with experience working across technical and non-technical teams Technical Skills • Hands-on experience with CRM reporting and data quality management • Familiarity with reporting tools such as Power BI and CRM dashboards • Working knowledge of SQL • Comfortable using the Microsoft software suite