Data Scientist

Role Overview Design and deploy predictive models to forecast support demand, proactively identify user friction, and drive data-informed decision-making. Collaborate with engineering to refine autonomous agents, providing insights on training data, agent performance, and rapid iteration loops. Provide key product insights for PMs and engineering teams, shaping priorities and guiding enterprise-grade user support strategies. Mentor other data scientists, establishing standards for data quality, experimentation, and ethical AI use. Manage cross-functional data science projects about revenue, marketing, pricing, usage, and other topics core to the business. Establish a data-driven culture by driving the definition, tracking, and operationalizing of metrics. Become an expert in OpenAI’s data and systems with the ability to self-serve all the underlying data for our business and derive insights from them by partnering with data engineering, finance, and other business teams Desired Qualifications Master’s or Ph.D. in Computer Science, Statistics, Mathematics, Engineering, or a related field. Proficiency in programming languages such as Python, R, or SQL. Experience with machine learning frameworks like TensorFlow, PyTorch, or similar. Strong understanding of statistical methods and data analysis techniques. Excellent communication skills with the ability to convey complex data insights to both technical and non-technical stakeholders. Demonstrated ability to work collaboratively in a team-oriented environment. Eligibility for F-1 OPT and STEM Extension Holders We welcome applications from candidates currently on F-1 OPT status and those eligible for STEM extensions. Visa sponsorship is available for qualified candidates. Job Types: Full-time, Contract Pay: $80,000.00 - $120,000.00 per year Ability to Commute: Dover, DE 19901 (Required) Ability to Relocate: Dover, DE 19901: Relocate before starting work (Required) Work Location: In person