Data Scientist

Title: Data Scientist Location: Remote Type: 6-Month Contract (with potential for 1+ year extension) Overview: We’re seeking a Data Scientist to join our team and contribute to innovative ML-driven initiatives, including CX Elevate—an enterprise program developing customer self-service agents. This role focuses on designing, training, and validating machine learning models beyond LLMs, translating technical insights into measurable business outcomes. Key Responsibilities: • Perform exploratory data analysis and hypothesis-driven testing • Design and develop machine learning models (MLPs, not just LLMs) • Build and test classification models using techniques like UMAP and other unsupervised algorithms • Develop proof-of-concepts (POCs) for new model designs • Work closely with stakeholders to understand business problems and translate them into data science solutions Qualifications: • 5+ years of experience in Data Science. • Python and SQL (hands-on coding) • Strong background in Machine Learning (ML) and Large Language Models (LLMs) • Experience with unsupervised learning and advanced ML techniques • Familiarity with various ML packages and services (more than just GenAI) • Experience with ML frameworks, model experimentation, and deployment workflows. • Excellent communication and problem-solving skills. • Ability to translate technical findings into business value • SaaS experience is a plus but not required