Data Specialist

Job Title: Electronic Data Interchange (EDI Coordinator - Senior) Location: Mason, OH 45040 (On site) Pay Range: $24 – 25/Hr. On W2 (Depending on Experience/Interview) Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate) Schedule: Monday through Friday 8:00 am to 5:00pm Job Description: Perform membership data load from various electronic media into the AS400 system. Coordinate membership data transfer for new plans and modifications to existing plans, with client and internal personnel. Troubleshoot data issues through coordination and communication with management team, IT, and client personnel. Major Duties and Responsibilities Load membership data into the AS400 efficiently and accurately Follow research and data processing guidelines and meet established standards Answer client service team questions regarding data submission requirements in a professional and timely manner Identify and resolve data issues Use PC based applications to review membership data as necessary to ensure accurate data load or problem resolution. Assist in coordinating receipt, loading, tracking, and reporting of membership data Identify and recommend systems and process modifications necessary to effectively and efficiently support the research function Demonstrate strong teamwork abilities and the desire to provide quality customer service. Communication with others internal Frequent oral and written communication with internal associate and field management EXTERNAL – Frequent oral and written communication with clients, brokers, software/system providers, and third-party administrators. LISTENING – Employs excellent listening skills to understand issue and drive research and resolution. Knowledge and Skills Detailed working knowledge of mainframe computers and systems in general Detailed working knowledge of basic person computer operations Strong working knowledge of software programs, specifically Excel and Access Understands third party benefits and administration Strong customer service focus Ability to problem solve and troubleshoot electronic data issues Ability to work well under pressure and multi-task. EXPERIENCE 3-5 years Business experience, preferable in the insurance industry. Familiarity with electronic media and AS400Experience with Excel, Access and Microsoft Word. Education High school diploma or equivalent required. “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”