Demand Planner

Demand Planner – Service Forecasting Location: Sunnyvale, CA (Hybrid Schedule: Tuesday–Thursday Onsite) Duration: 6-month contract with strong potential for extension Overview We’re looking for a Demand Planner with a strong analytical mindset to support service forecasting efforts for key components used in repair and warranty programs. This role will be responsible for generating weekly forecasts, interpreting business events that impact demand, and ensuring alignment between demand planning and supply teams. Please note that this position is part of the Demand Planning team and collaborates cross-functionally with—but is separate from—the Supply team. Key Responsibilities • Develop and maintain weekly demand forecasts for service components • Analyze large datasets to uncover trends, generate insights, and perform ad hoc analyses • Monitor business events or occurrences that influence demand and communicate timelines and impact • Merge and interpret data from multiple sources to drive accurate forecasting • Collaborate closely with supply counterparts to ensure coordination and alignment on planning • Contribute to ongoing improvements in demand planning processes and tool usage Required Skills & Experience • Proven experience in analyzing large data sets and conducting ad hoc analysis • Knowledge of reverse supply chain practices • Experience in service forecasting (not sales forecasting), preferably in a high-tech environment • Proficiency with forecasting tools such as o9, JD Edwards, Oracle, SAP, or similar platforms • Advanced Excel skills including pivot tables and VLOOKUPs • Experience working with data visualization tools (e.g., Tableau) • Familiarity with querying and extracting data from databases such as Snowflake or Oracle Education • Bachelor’s degree in a related field with 3–5 years of relevant experience, or a Master’s degree with 1–2 years of experience • Industrial engineering background is a plus Preferred Background • Experience working with service-focused or high-tech manufacturers that manage repair and warranty operations TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 72963