Developer II

Duties Senior Salesforce Developer – Sales Cloud, Service Cloud & Field Service Key Responsibilities • Design, develop, and implement Salesforce solutions across Sales Cloud, Service Cloud, and Field Service. • Configure and customize Leads, Opportunities, Accounts, Contacts, Quotes, Cases, Work Orders, Service Appointments, Service Territories, and Scheduling Policies. • Develop Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and Salesforce Flows. • Build and support integrations between Salesforce and external applications using REST/SOAP APIs, Middleware platforms, and Platform Events. • Implement and optimize Omnichannel Routing, Knowledge Management, CTI integrations, Entitlements, and SLA processes. • Configure and support Salesforce Field Service mobile solutions and resource scheduling optimization. • Collaborate with business users and technical teams to gather requirements and translate them into scalable technical solutions. • Perform code reviews, deployment planning, troubleshooting, and production support activities. • Ensure Salesforce platform security, data integrity, performance optimization, and best practices. • Support CI/CD processes, release management, and Agile/Scrum delivery methodologies. Skills Required Skills • 10+ years of Salesforce development experience. • Strong expertise in Salesforce Sales Cloud, Service Cloud, and Field Service Lightning (FSL). • Hands-on experience with Apex, Lightning Web Components (LWC), SOQL, SOSL, Visualforce, and Salesforce Flow. • Strong experience in Salesforce integrations using REST APIs, SOAP APIs, Platform Events, and Middleware tools like Boomi or MuleSoft. • Experience with Case Management, Omnichannel, CTI, Knowledge Base, and Field Service scheduling functionalities. • Strong understanding of Salesforce security model, sharing rules, profiles, and permission sets. • Experience with deployment tools such as Git, Jenkins, Copado, or Azure DevOps. • Ability to work in Agile/Scrum environments and coordinate with offshore/onshore teams. Education • Bachelor Degree Required and Master degree preferred. Pay Rate Range: $80-90/hr depending on experience