Digital Production Analyst (SMS, Push, Email)

The Digital Messaging QA Production Analyst is an analyst-level role within the Digital Commerce Operations team, responsible for executional quality and deployment readiness across Email, Push, and SMS channels. This role ensures accuracy, compliance, and operational readiness for high-volume campaigns by performing detailed QA across front-end content, back-end configuration, and deployment setup. This position requires hands-on Salesforce Marketing Cloud (SFMC) experience and a strong understanding of where and how to validate campaigns prior to send. The analyst partners closely with Operations, Marketing, Creative, Merchandising, CRM, and Product teams to ensure campaigns are accurate, validated, and ready for deployment. Responsibilities: • Perform end-to-end QA for Email, Push, and SMS campaigns, including front-end content, back-end configuration, and deployment readiness. • Validate campaign setup within Salesforce Marketing Cloud (SFMC), including where to review configuration, targeting, personalization, and deployment settings prior to send. • QA deployment readiness to ensure all required steps have been completed before launch. • Review and validate creative assets, copy, calls-to-action, links, and promotional language across channels. • Ensure click-throughs, dynamic content, and personalization logic function as intended. • Own and maintain PR and QA documentation from initial execution through final approval and deployment. • Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent. • Communicate cross-functionally with Creative, Merchandising, CRM, Product, and Digital teams to resolve QA issues and ensure executional accuracy. • Document QA findings clearly and consistently to support auditability and operational transparency. • Support high-volume, fast-paced campaign execution while maintaining a high bar for accuracy. Required Qualifications: • Bachelor’s degree or equivalent professional experience. • 3–4 years of hands-on Salesforce Marketing Cloud (SFMC) experience (required). • 3–4 years of experience in digital messaging QA, email operations, or production roles. • Strong understanding of deployment QA — where to look, what to validate, and how to identify issues prior to send. • Working knowledge of HTML with the ability to read and identify errors. • Strong attention to detail and ability to stay focused for extended periods. • Highly organized with excellent time management skills. • Comfortable working in a high-volume, deadline-driven environment. • Strong written and verbal communication skills. • Ability to collaborate effectively across cross-functional teams. • Adaptable and comfortable with changing priorities and last-minute updates. • Preferred Qualifications: Experience with Airship (Push), Attentive (SMS), QA’ing Push and SMS campaigns, Familiarity with Smartsheets or similar project management tools, Experience with Litmus, Basic HTML coding experience, AMPscript familiarity, Experience with analytical tagging for marketing tracking and reporting If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.