eCommerce Business Analyst

Senior Business Analyst ~ eCommerce Location: Remote duration then contract + Northfield/Northbrook, IL once converted permanently 6 Month Contract to Hire Start: ASAP Interview: 2 Rounds Requirements include: • At least 5 years of experience as a business analyst within an information systems or information technology organization. • Experience organizing and leading effective requirements elicitation workshops. • Experience producing detailed systems specifications • Experience with detailed functional testing • Good grasp of the following technical skills: MySQL, HTML, JavaScript, CSS, Java, APIs, Microsoft Azure, Bitbucket • Experience with Web Commerce, or experience operating on the eCommerce platform. We are willing to train the right exceptional candidate for this specialized skill. Bonus Qualifications (not required) • Exposure to the following technologies is a plus: SAP or other ERP, ETL, Commercetools, Magento, Bloomreach Search. • 4-year degree (or higher) in CS, IS, Engineering, or a related field or equivalent work experience. • Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment • Must be highly motivated and dependable with excellent communication and collaboration skills • Experience working in the OTC health care space. Job Description • Requirement Analysis & Documentation: • Gather, analyze, and document business and technical requirements for eCommerce solutions. • Translate business needs into clear user stories, acceptance criteria, and functional specifications. • Coordinate and prioritize deliverables with Product Owners/Stakeholders • Elicit and document requirements NFRs and specifically related to observability, monitoring, SRE etc. monitoring and alerting for different services and micro frontends using App Insights. • Technical Understanding & Collaboration: • Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows. • Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions. • Effort Estimation & Planning: • Participate in sprint planning and provide accurate effort estimation for features and enhancements. • Work with development teams to break down work into manageable tasks including for technical components. • Proxy Product Owner (PO) Responsibilities: • Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements. • Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met. • Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features. • Stakeholder Engagement & Communication: • Collaborate with product managers, designers, developers, QA, and business stakeholders. • Communicate requirements, timelines, and priorities effectively across teams. • Must be able to collaborate with Enterprise DevOps and Cloud Teams • Adhere to IT Department policies best practices and work successfully within an iterative SDLC environment. • Quality Assurance & UAT Support: • Support testing efforts by validating feature implementations against requirements. • Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes. • Operational Responsibilities • Respond to inquiries about system functionality • Troubleshoot and resolve configuration issues • Perform system configurations to enable a variety of business use cases • Provide training and document system functionality