About The Role Join our innovative team as a Generative AI Engineer, where you'll design and maintain cutting-edge data pipelines to fuel actionable insights. You'll collaborate with data analysts and business stakeholders to enhance operational efficiency and elevate customer satisfaction through advanced data engineering and AI-driven solutions. This remote role offers the opportunity to make a meaningful impact in a dynamic, fast-paced environment. Job Title: Generative AI Engineer Location: Remote (US-based, excluding CA and HI) - must work EST hours Employment Type: Contract-to-Hire Pay Rate: $45-47/hour (target) Key Responsibilities • Data Pipeline Development: Build and maintain robust ETL (Extract, Transform, Load) pipelines to process data from diverse sources, including CRM and call center systems, ensuring seamless integration into data warehouses and lakes • Data Modeling: Create dimensional and analytical data models to support business reporting and analytics needs, accurately reflecting business domains • Data Integration: Automate data ingestion and transformation processes, resolving inconsistencies to ensure data integrity across multiple sources • Data Quality Assurance: Implement checks to monitor and maintain data accuracy and completeness, proactively addressing quality issues • Performance Optimization: Enhance data pipelines and queries for efficient processing, ensuring timely delivery of insights • Collaboration: Partner with data analysts, business stakeholders, and data science teams to translate business needs into technical solutions, supporting advanced analytics and machine learning initiatives Qualifications • Experience: 3-5 years in data engineering, with strong expertise in ETL processes, data warehousing, and contact center AI/ML applications • Technical Skills: • Proficiency in SQL, Python (for ETL, data integration, and modeling), and Java • Expertise with data integration tools (e.g., Informatica, Talend, or Apache Airflow) • Strong knowledge of relational and NoSQL databases, cloud platforms (AWS or Google Cloud), and big data technologies (Hadoop, Spark) • Experience with data manipulation tools (e.g., Pandas) and version control systems • Familiarity with AI/ML fundamentals, model deployment, and data preparation • Industry Knowledge: Understanding of data privacy, regulatory compliance, and customer feedback measurement in AI projects • Education: Bachelor's degree in Computer Science, Engineering, or a related field