KAnand Corporation
Genesys Engineer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Genesys Engineer with a contract length of "unknown" and a pay rate of "unknown." Key skills include 3+ years in Genesys Cloud, REST APIs, and troubleshooting. Preferred experience in C#, Salesforce, and cloud services is advantageous.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
Unknown
-
🗓️ - Date
May 28, 2026
🕒 - Duration
Unknown
-
🏝️ - Location
Unknown
-
📄 - Contract
Unknown
-
🔒 - Security
Unknown
-
📍 - Location detailed
United States
-
🧠 - Skills detailed
#JSON (JavaScript Object Notation) #Documentation #Azure #API (Application Programming Interface) #REST (Representational State Transfer) #Cloud #REST API #C# #AWS (Amazon Web Services) #JavaScript
Role description
Required Qualifications
• 3+ years of experience with Genesys Cloud administration and engineering
• Strong hands-on experience with Architect inbound flows and common modules
• Experience building and supporting Genesys Cloud Scripts
• Experience developing and troubleshooting Data Actions
• Experience working with REST APIs and third-party integrations
• Understanding of contact center routing concepts, queues, skills, and user management
• Experience troubleshooting call flows, integrations, and authentication issues
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
Preferred Qualifications
• Experience with C# development preferred
• Experience with Salesforce integrations and Service Cloud Voice preferred
• Experience with OAuth, SSO, and identity management platforms
• Experience with AWS, Azure, or cloud-based infrastructure services
• Familiarity with JavaScript, JSON, and API development concepts
• Experience supporting enterprise contact center environments.
Required Qualifications
• 3+ years of experience with Genesys Cloud administration and engineering
• Strong hands-on experience with Architect inbound flows and common modules
• Experience building and supporting Genesys Cloud Scripts
• Experience developing and troubleshooting Data Actions
• Experience working with REST APIs and third-party integrations
• Understanding of contact center routing concepts, queues, skills, and user management
• Experience troubleshooting call flows, integrations, and authentication issues
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
Preferred Qualifications
• Experience with C# development preferred
• Experience with Salesforce integrations and Service Cloud Voice preferred
• Experience with OAuth, SSO, and identity management platforms
• Experience with AWS, Azure, or cloud-based infrastructure services
• Familiarity with JavaScript, JSON, and API development concepts
• Experience supporting enterprise contact center environments.
