Information Technology Business Analyst

Job Title: Technical Analyst – Data & Tenant Discovery (Applications, Identity & Unstructured Data) Role Summary We are seeking a highly capable and versatile Technical Analyst (Contractor) to support enterprise-scale migration and transformation programmes. This role will involve leading and contributing to discovery and analysis activities across applications, identity/authentication, unstructured data, users, devices, and organisational structures. The ideal candidate will have hands-on experience in application and data discovery, file server and unstructured data analysis, identity and authentication assessments, and migration readiness. You will play a key role in providing insights to design and deliver secure, efficient, and seamless migration strategies to Microsoft 365 platforms (Exchange Online, SharePoint Online, Teams). The programme is a Digital Workplace initiative, aiming to consolidate disparate UK divisions into a central UK-wide enterprise IT capability. Key Deliverables Application & Data Estate Analysis: • Inventory and assess applications, dependencies, and hosting platforms. • Discovery and analysis of unstructured data across file servers (volumes, usage patterns, ROT data, permissions). • Recommendations for data rationalisation, ownership assignment, and migration readiness. Authentication & Identity Analysis: • Assess authentication methods (AD, LDAP, Kerberos, OAuth, SAML, OpenID Connect). • Identify legacy barriers and recommend remediation for modern identity platforms (Azure AD / Entra ID). • User, Device & Mailbox Discovery: • Map accounts, groups, roles, and devices for compliance and migration readiness. • Perform Exchange mailbox and shared mailbox analysis. Organisational & Governance Discovery: • Analyse directory structures (OUs, group policies, RBAC models). • Identify collaboration requirements, governance implications, and security risks. • Provide input on information architecture, metadata tagging, and retention policies. Reporting & Documentation: • Produce detailed reports, dashboards, and technical documentation to inform migration wave planning and decision-making. • Support runbooks, remediation plans, and readiness assessments. Key Responsibilities • Perform deep technical discovery across applications, file servers, identity systems, users, devices, and unstructured data. • Engage with application owners, business units, and infrastructure teams to validate findings and resolve data gaps. • Analyse permissions (NTFS, ACLs, role-based access) to support secure migration planning. • Identify and document risks, dependencies, and blockers to migration. • Provide technical input on governance, compliance, and adoption strategies for M365. • Collaborate with migration engineers, architects, and programme teams to align discovery with execution. Required Skills & Experience • Strong technical analysis experience in large-scale migration, tenant consolidation, or data transformation programmes. • Hands-on expertise in: • Application & Data Discovery (legacy, web, SaaS, file servers, unstructured data) • Identity & Authentication Protocols (AD, LDAP, Kerberos, SAML, OAuth, OpenID Connect) • User & Device Analysis (Azure AD/Entra ID, Intune, SCCM, hybrid AD environments) • M365 Services (Exchange Online, SharePoint Online, Teams) • Permissions & Security (NTFS, ACLs, governance, compliance frameworks) • Experience with data discovery/migration tools (ShareGate, AvePoint, Metalogix, Microsoft Mover, PowerShell scripting). • Excellent data analysis and reporting skills (Excel, Power BI desirable). • Strong communication and documentation skills for technical and non-technical stakeholders. Preferred Qualifications • Experience with Microsoft 365 tenant-to-tenant migrations or file server to SharePoint Online programmes. • Awareness of security, compliance, and governance requirements (GDPR, ISO 27001). • Familiarity with adoption and change management within Microsoft 365 ecosystems. Working Location • Hybrid working with travel (approx. 2–3 days per week onsite) to the Yeovil, Somerset site to build stakeholder engagement and relationships. • Fully remote is not viable; expect upwards of 50% onsite with business and IT stakeholders.