Information Technology Service Management Consultant

ServiceNow Developers Location- Chantilly VA Duration- 12 Months Seeking an experienced ServiceNow Senior Developer to join our growing company. As a ServiceNow Senior Developer, you’ll serve as a senior technical resource on project teams, driving the design, development, and configuration of ServiceNow solutions. This role requires a deep understanding of ServiceNow capabilities, from Scoped Applications to complex integrations, and the ability to translate business requirements into efficient, scalable solutions. In this role, you will be working onsite in a cleared facility in Chantilly, VA. DoD Secret Clearance or ability to obtain a Secret clearance is required. What you’ll be doing: • Solution Development: Design and implement custom applications, including building forms, tables, modules, and workflows. Use tools like ServiceNow Studio, Flow Designer, and Business Rules to develop solutions. • Client Collaboration: Build strong, customer-focused relationships, working closely with clients to identify business challenges and develop specifications for the best solutions. • Full Lifecycle Support: Guide clients from project planning and development through implementation, maintenance, and support. • Best Practices & Standards: Contribute to the creation, deployment, and maintenance of technical best practices and standards. • Proactive Communication: Ensure consistent, high-quality technical deliverables by communicating effectively with the project team and stakeholders. • Complex Integrations: Design, develop, and manage systems integrations and process automation with external systems using REST APIs. • Advanced Scripting: Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting for CMS/Service Portal. What you’ll bring to the table: Experience • Technical Expertise: 5+ years of hands-on experience within the ServiceNow platform, specializing in Scoped Applications Development, ServiceNow Scripting, and core module configurations (ITSM, ITOM, HRSD, etc.). • Scripting Proficiency: JavaScript expertise is mandatory, with a proven ability to write, debug, and understand Vanilla JavaScript. • ServiceNow Modules: Strong experience configuring core modules in an enterprise environment, including workflows, business rules, ACLs, and catalog items. • Client-Focused Development: Experience working directly with clients to understand business needs and translate them into technical solutions. • ServiceNow Architecture: In-depth knowledge of ServiceNow architecture, including Service-Oriented Architecture and web services integration (SOAP, REST). • Professional Services Background: 3+ years of experience in a professional services organization or as a consultant. • Agile Environment: Applied experience in Agile, Scrum, or XP environments. • IAT Level II certification (or obtain within first 60 days of hire) Education & Certifications • Education: Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience) • Certifications: • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer • Two or more CIS Certifications + Relevant Micro Certifications preferred