Instana Engineer (Remote)

Responsibilities Kforce has a client that is seeking an Instana Engineer for a remote role. Responsibilities: • Identify the need for training (content) across the practice • Collaborate with engineering and product management teams to develop innovative solutions to customer requirements • Establish & execute account governance, set delivery metrics and drive customer excellence in existing accounts • Ensure overall quality of the interaction with each customer, coordination of all aspects of delivery, and overall adoption of Turbonomic Instana solutions across the customer landscape • Drive results on services engagements to ensure rapid adoption and short time to value for customers • Identify opportunities within the customer's environment to extend Turbonomic Instana adoption by understanding their key business and technical objectives • Document all work with customers including overall value provided, run books, configuration guides, and executive summaries • Maintain current functional and technical knowledge of Turbonomic Instana, Cloud, Containers, and Virtualization • Maintain all current Turbonomic Instana certifications as required • Install, deploy, upgrade and maintain the customer Turbonomic Instana platform • Support as Subject Matter Expert (SME) the Turbonomic Instana Technical Account Manager, Sales Engineering and Account Executives assigned to the customer • Ensure your customer receives quantifiable & quantifiable value from Turbonomic Instana by both guiding and leading them along the defined ARM Multi-Journey roadmap towards the identified and agreed Business Outcomes • Translate Business Outcomes and/or Business Pains and Turbonomic's Instana's technical capabilities mapping to an Agile methodology and Scrum framework services delivery • Work within an Agile Methodology and Scrum Framework applied for Professional Services Delivery Requirements • Bachelor's degree in Math, CS, IT Business Management, Economics, Engineering or related field or equivalent experience • Turbonomic Instana Professional Certification • Agile/Scrum Certification of equivalent experience • 10+ years of experience in an infrastructure, datacenter, dev-ops and or architecture role, with an understanding of platform architecture and design • 5+ years of experience as a Professional Services Engineer, consultant or Sales Engineer • Extensive field experience in one or more of these fields: virtualization (7+ years), cloud computing architectures (5+ years) and containers (3+ years) • A sense of urgency, diligence and proactiveness • Demonstrate clear understanding of industry trends, common challenges, best practices, customer's business, competitors, market positioning and adoption of best practices • Demonstrated ability to work independently to plan, prioritize, coordinate, and manage multiple resources, across multiple client engagement projects of varying degrees of complexity • Demonstrated ability to meet client expectations while adhering to defined corporate policies, practices, and processes • Technologist level of understanding of hardware and software architecture, virtualization, cloud and associated infrastructure design and development • Strong organizational skills with an ability to manage competing client demands • Software Development experience a plus • Strong analytical, organizational and documentation skills • Professional level communication and interpersonal skills • Exposure to Turbonomic Instana as part of experience in the Professional Services or Consultant Role • Versed in Atlassian JIRA platform or similar • Proven experience working with Agile Methodology and Scrum Framework on associated fields The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. 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