Jira System Admin

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Jira System Admin. Job Description: Job Title: Jira System Admin Job Location: Remote Work Schedule: Remote Rate: $40, Based on experience. Responsibilities: The Jira System Admin works within the Digital Quality Systems Engineering team to support and manage the Digital Jira Cloud, Confluence Cloud, and Jira Service Management platforms within the Digital business unit. This role will support configuration updates, user management, system maintenance, system documentation and testing activities, general user queries, and other responsibilities as needed to support a 1000+ user base within the Atlassian suite. Key Responsibilities: • Provide Jira administration support to help with managing projects, service desk, and dashboards • Responsible for creating and organizing new projects, configuring the layout, design, and Workflow of the Jira projects • Responsible for performing user and group administration on Jira • Responsible for writing complex JQL queries to create filters, reports, and dashboards for the stakeholders • Test new features, plug-ins, and upgrades to ensure they are compatible • Monitor the health and performance of the Jira systems/application and respond to incidents/alerts as they arise and update stakeholders on issue resolution • Support ongoing improvement efforts through tool development, configuration, and administration • Enhance information visualization through development of dashboards and user interfaces • Coordinate with the Digital teams to understand their information needs and identify ways to visualize and present information in a user-friendly manner Skill/Job Requirements: • Minimum Bachelor's degree in Computer Science, Information Systems, or specialized training/certification (Or equivalent work experience) • Minimum 5+ years relevant experience • Strong systems administration knowledge in the Atlassian Cloud suite, including Jira, Confluence, and Jira Service Management. • Experience with Scriptrunner required • Experience with Xray preferred • Solutions-oriented mindset with strong UI/process thinking skills • Experience with Agile Scrum is a plus • Proven competency in dashboard design and information visualization techniques • Ability to explain technical concepts to non-technical team members and vice-versa • Excellent verbal and written communication skills About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Raghav Pradhan (raghav@maxonic.com / 408-400-2297) for more details.