Responsibilities: • Oversee production systems including code deployment, performance, and support. • Facilitate and lead code deployments and production support; provide guidance and technical oversight. • Translate business needs into detailed technical requirements and collaborate closely with business analysts and stakeholders. • Design and implement scalable BI infrastructure to support mortgage and title operations, risk analysis, and compliance reporting. • Develop and maintain APIs that integrate with LOS platforms (e.g., Encompass, Blend), title platforms (e.g., SoftPro, CloseSimple), credit/income verification services, and investor systems. • Lead data integration efforts across internal systems and third-party providers to enable accurate, real-time data flow. • Collaborate with teams across operations, compliance, and analytics to define data models and reporting standards. • Build Power BI dashboards and data models for operational and executive use. • Optimize ETL/ELT pipelines for performance, reliability, and auditability. • Ensure API security, compliance (e.g., SOC 2, GDPR, HMDA), and proper documentation. • Mentor engineering team members and help shape the technical roadmap. • Ensure data governance, security, and audit compliance (including SOX). • Own the performance, scalability, and administration of BI, database, and reporting platforms. • Manage end user testing and final production approvals. • Provide third-level support for technical issues and help desk escalations. • Maintain system documentation and support materials. Qualifications: • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • 7+ years of software engineering experience, with strong emphasis on BI systems and API development. • Solid understanding of mortgage lending and title services systems, including LOS, AUS, HMDA, and MISMO standards. • Proficiency in programming languages such as Python, JavaScript/Node.js, or Java. • Experience with Power BI (including DAX, modeling, and publishing). • Skilled with SQL Server, SSIS, and other ETL tools (e.g., dbt, Talend, Informatica). • Familiarity with cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes). • Strong SQL and data warehousing experience (e.g., Snowflake, Redshift). • Ability to work independently, manage priorities, and meet strict deadlines. • Excellent written and verbal communication and customer service skills. Preferred Qualifications: • Experience with mortgage tech platforms (e.g., Encompass, ICE Mortgage Tech, Blend, Optimal Blue, SoftPro, CloseSimple). • Knowledge of compliance and regulatory reporting (e.g., HMDA, TRID, RESPA). • Familiarity with event-driven architecture and tools like Kafka. • Experience with CI/CD pipelines and DevOps practices. Other Requirements: • Must be able to remain in a stationary position for extended periods. • Ability to lift up to 25 pounds occasionally. • May require occasional travel. • Ability to work both independently and as part of a high-performance team. • Must comply with all company policies and procedures.