Livevox NICE InContact Developer

Job Title: NICE InContact Developer Job Location: Plano, TX - Onsite Type: Contract Job Description: • 10 year exp. in Livevox NICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting) • Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX . • Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scripting • Good knowledge on API GW Elastic Stack (ELK) Snowflake integration. • Good knowledge on AWS Kafka and hands-on on AWS services such as EKS |EC2 | Lambda and Kafka configuration knowledge. • Should have knowledge on salesforce call center components ( SSO configuration SailPoint profiling Omnichannel call center setup SF managed packages Softphone integration with NICE LiveVox switches)Understanding of the Studio Scripting Experience working with Kafka. • Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview. • Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire • Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality Management • Hands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.