Protingent
Machine Learning Engineer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is a Machine Learning Engineer contract position, fully remote, with a pay rate of $85-95/hr. Requires 8+ years of experience in Python, NLP, SQL, and customer data analysis. Telecom experience and familiarity with A/B testing are preferred.
🌎 - Country
United States
💱 - Currency
$ USD
-
💰 - Day rate
760
-
🗓️ - Date
April 21, 2026
🕒 - Duration
Unknown
-
🏝️ - Location
Remote
-
📄 - Contract
Unknown
-
🔒 - Security
Unknown
-
📍 - Location detailed
Matthews, NC
-
🧠 - Skills detailed
#SQL (Structured Query Language) #Pandas #A/B Testing #NLP (Natural Language Processing) #ML (Machine Learning) #AI (Artificial Intelligence) #CRM (Customer Relationship Management) #TensorFlow #PyTorch #Python
Role description
Job Description
Position Title: Machine Learning Engineer
Position Description: Protingent has an exciting contract opportunity for an Integration Engineering Technician with our client in Charlotte, NC.
Job Responsibilities:
• Analyze call center transcripts using NLP to:
• Detect customer sentiment and intent
• Identify churn risk and complaints
• Find upsell/cross-sell opportunities
• Develop models for:
• Churn prediction
• Next Best Offer / personalization
• Campaign targeting and uplift
• Create customer segments and propensity models
• Support A/B testing and campaign optimization
• Work with data like usage, billing, CRM, and call logs
• Deploy and monitor ML models in production.
Job Qualifications:
• 8+ years of experience
• Strong Python (Pandas, Scikit-learn, or PyTorch/TensorFlow)
• Experience with machine learning and NLP
• SQL and data handling skills
• Experience with customer/marketing data
• Ability to work with unstructured data (text/transcripts).
Desired Job Qualifications:
• Telecom or subscription business experience
• Experience with recommendation systems or uplift modeling
• Familiarity with speech/call center analytics.
Job Details:
• Job Type: Contract
• Location: Fully Remote
• Pay rate: $85-95/hr.
• ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C.
• 1324b(a) (1), (3) is required.
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Job Description
Position Title: Machine Learning Engineer
Position Description: Protingent has an exciting contract opportunity for an Integration Engineering Technician with our client in Charlotte, NC.
Job Responsibilities:
• Analyze call center transcripts using NLP to:
• Detect customer sentiment and intent
• Identify churn risk and complaints
• Find upsell/cross-sell opportunities
• Develop models for:
• Churn prediction
• Next Best Offer / personalization
• Campaign targeting and uplift
• Create customer segments and propensity models
• Support A/B testing and campaign optimization
• Work with data like usage, billing, CRM, and call logs
• Deploy and monitor ML models in production.
Job Qualifications:
• 8+ years of experience
• Strong Python (Pandas, Scikit-learn, or PyTorch/TensorFlow)
• Experience with machine learning and NLP
• SQL and data handling skills
• Experience with customer/marketing data
• Ability to work with unstructured data (text/transcripts).
Desired Job Qualifications:
• Telecom or subscription business experience
• Experience with recommendation systems or uplift modeling
• Familiarity with speech/call center analytics.
Job Details:
• Job Type: Contract
• Location: Fully Remote
• Pay rate: $85-95/hr.
• ITAR obligations are associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C.
• 1324b(a) (1), (3) is required.
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.
About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
