MDM Business Systems / Process Analyst

MDM Business Systems / Process Analyst Full-Time/Contract Onsite in New Carrollton, MD Target Hourly Rate - $58.75/hr-$62.15/hr W2; Rate may be negotiable based on experience, education, geographic location, and other factor Required Skills: • Bachelor’s degree in information systems, Business Administration, Computer Science, or related field. • Minimum of 5 years of experience in IT support, business analysis, or systems administration, with direct experience with Mobile Device Management (MDM) platforms- preferrably IBM MaaS360, Intune, AirWatch, or similar. • Experience creating process maps, requirements documentation, and user guides. • Experience with enterprise mobile devices-iOS, Android, Windows, asset management, and compliance monitoring. • Ability to troubleshoot customer problems and provide training. • Experience working w/service providers such as AT&T, Verizon, T-Mobile for provisioning, escalations, and troubleshooting. • Problem-solving, data gathering, and reporting abilities with attention to detail as well as strong verbal and written communication. Responsibilities: • Work with internal/external project teams to identify suppliers and maintain spreadsheets of all activities. • Work with cross functional teams to identify suppliers of goods and services • Liaise with suppliers and project managers regarding updates and details of goods. Analyze invoices to ensure accuracy. • Monitor inventory to ensure the flow of goods remains positive with weekly or monthly status reports. • Work closely with the projects team to understand details of procurement requirements. • Assist with managing project budgets for all technology project. If you are interested in this role, then please click APPLY NOW. Equal Opportunity Employer/Veterans/Disabled Benefits include but are not limited to: Medical/Vision/Dental/ Life Insurance Paid time off Holidays time off 401(k) Professional development and tuition reimbursement Policy Disclaimer: To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy