Microsoft Teams Enterprise Voice Engineer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Microsoft Teams Enterprise Voice Engineer with 8-10 years of experience in MS Teams and Enterprise Voice. Contract length is unspecified, with a pay rate of "unknown." Work is onsite in Morrisville, NC or Melbourne, FL. Key skills required include AudioCodes/Sonus Gateways, SIP troubleshooting, and proficiency in M365. A Bachelor’s degree or equivalent experience is mandatory.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
-
🗓️ - Date discovered
September 19, 2025
🕒 - Project duration
Unknown
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🏝️ - Location type
On-site
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📄 - Contract type
Unknown
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🔒 - Security clearance
Unknown
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📍 - Location detailed
Morrisville, NC
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🧠 - Skills detailed
#Classification #BI (Business Intelligence) #Normalization #R #Automation #Microsoft Power BI #Scripting #"ETL (Extract #Transform #Load)" #Shell Scripting #Agile #Deployment #Leadership
Role description
Role: MS Teams Administrator with Enterprise Voice Expert
Location: - Day 1 ONSITE - Morrisville, NC / Melbourne, FL /
Job description:
Role – L3
· MS Teams expert who can conduct “as Is” studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams.
· Implementation & Support experience specifically in the area of M365, MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical.
PRIMARY RESPONSIBILITIES:
· 8 to 10 years’ experience on Microsoft Teams with Enterprise Voice.
· Experience on AudioCodes/Sonus Gateways/Downstream SBCs
· Experience in Configuring, designing, Deployment and migrating Voice PBX to MS-Teams platform.
· Experience and Knowledge on MS Teams Direct routing for Enterprise Voice
· Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS.
· Experience with Enterprise Voice, Direct Routing, Calling Plan, gateways, trunks, voice resiliency etc.
· Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment.
· Experience Teams Enterprise Voice troubleshooting (Gateways, SBAs, and complex issues)
· Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc.
· Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy
· SIP, SIP Trunk integration, define outbound translation rules, inbound dial plan, SIP Call flow concepts, knowledge of call methods.
· Knowledge on Call quality Dashboard Reporting and Management
· Overview of integrating Video endpoints, Teams meeting rooms & Collaboration Bars configurations.
· Understanding of response groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods.
· Good knowledge on Active Directory & Domain Services, Certificate Authority
· Knowledge on Windows, PowerShell & PowerShell Scripting
· Coordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design
· Willing to take Initiatives and Automation for improving efficiency & productivity, able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution".
· Knowledge on ITIL & Safe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
REQUIREMENTS:
o Bachelor’s degree in related field or equivalent experience.
o Experience on MS Teams, MS-Teams -EV & SBC/Gateways
o Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, MS-Teams Live etc.)
o Proficient with Microsoft Teams & M365 admin portal Management.
o Knowledge of Teams Admin/Pro Portal functions and reporting, including telemetry data export and import to Power BI
o Excellent troubleshooting skills to resolve Level 3 Incidents with probable solutions
o Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink)
o Exposure on Microsoft Teams Rooms with enhanced collaboration (Surface Hubs/Content Cameras/collaboration displays)
ADDITIONAL DESIRED TECHNOLOGY EXPERIENCE:
o Video Communications Infrastructure
o Video on Demand, eCDN , Conferencing Solutions
o SIP Troubleshooting (Debug Level)
o LAN/WAN Understanding w.r.t Collaboration
o MS Teams & Cisco Collaboration Product line
PROFESSIONAL SKILL REQUIREMENT
1. Ability to work in large teams and manage project milestones
1. Excellent communications & presentation skills
1. Ability to develop requirements based on client inputs
1. Performance/Status reporting to project leads and leadership
1. Ability to work effectively in a remote, virtual, global environment.
--
Shailendra Rajak
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Phone no. 302-565-0220, Ext. 145
Email id: shailendra.rajak@raasinfotek.com
LinkedIn:linkedin.com/in/shailendra-r-9904ba27b
Role: MS Teams Administrator with Enterprise Voice Expert
Location: - Day 1 ONSITE - Morrisville, NC / Melbourne, FL /
Job description:
Role – L3
· MS Teams expert who can conduct “as Is” studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams.
· Implementation & Support experience specifically in the area of M365, MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical.
PRIMARY RESPONSIBILITIES:
· 8 to 10 years’ experience on Microsoft Teams with Enterprise Voice.
· Experience on AudioCodes/Sonus Gateways/Downstream SBCs
· Experience in Configuring, designing, Deployment and migrating Voice PBX to MS-Teams platform.
· Experience and Knowledge on MS Teams Direct routing for Enterprise Voice
· Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS.
· Experience with Enterprise Voice, Direct Routing, Calling Plan, gateways, trunks, voice resiliency etc.
· Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment.
· Experience Teams Enterprise Voice troubleshooting (Gateways, SBAs, and complex issues)
· Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc.
· Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy
· SIP, SIP Trunk integration, define outbound translation rules, inbound dial plan, SIP Call flow concepts, knowledge of call methods.
· Knowledge on Call quality Dashboard Reporting and Management
· Overview of integrating Video endpoints, Teams meeting rooms & Collaboration Bars configurations.
· Understanding of response groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods.
· Good knowledge on Active Directory & Domain Services, Certificate Authority
· Knowledge on Windows, PowerShell & PowerShell Scripting
· Coordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design
· Willing to take Initiatives and Automation for improving efficiency & productivity, able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution".
· Knowledge on ITIL & Safe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
REQUIREMENTS:
o Bachelor’s degree in related field or equivalent experience.
o Experience on MS Teams, MS-Teams -EV & SBC/Gateways
o Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, MS-Teams Live etc.)
o Proficient with Microsoft Teams & M365 admin portal Management.
o Knowledge of Teams Admin/Pro Portal functions and reporting, including telemetry data export and import to Power BI
o Excellent troubleshooting skills to resolve Level 3 Incidents with probable solutions
o Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs (AudioCodes/Yealink)
o Exposure on Microsoft Teams Rooms with enhanced collaboration (Surface Hubs/Content Cameras/collaboration displays)
ADDITIONAL DESIRED TECHNOLOGY EXPERIENCE:
o Video Communications Infrastructure
o Video on Demand, eCDN , Conferencing Solutions
o SIP Troubleshooting (Debug Level)
o LAN/WAN Understanding w.r.t Collaboration
o MS Teams & Cisco Collaboration Product line
PROFESSIONAL SKILL REQUIREMENT
1. Ability to work in large teams and manage project milestones
1. Excellent communications & presentation skills
1. Ability to develop requirements based on client inputs
1. Performance/Status reporting to project leads and leadership
1. Ability to work effectively in a remote, virtual, global environment.
--
Shailendra Rajak
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Phone no. 302-565-0220, Ext. 145
Email id: shailendra.rajak@raasinfotek.com
LinkedIn:linkedin.com/in/shailendra-r-9904ba27b
