Oracle CPQ Solution ARCHITECT

Role : Oracle CPQ Solution ARCHITECT Location: Remote Duration: Contract Description: 10+ years total, with 8+ years in Oracle Cloud (Oracle CPQ / Subscription Mgmt / OM) architecture and cross-functional process expertise Role Summary: This role will act as the end-to-end system and process architect for MSI’s Cloud Provisioning transformation. Own the end-to-end solution design for the cloud provisioning and subscription activation flow. The focus is to identify systemic and process gaps, define the right-fit industry-standard provisioning architecture, and drive automation to reduce activation time from days to hours. Key Responsibilities: • Own the end-to-end solution architecture across Salesforce → Oracle CPQ →Oracle OM → Oracle Subscription Mgmt Cloud. • Assess existing provisioning and activation flows; identify systemic issues, data gaps, and manual touchpoints. • Define data contracts, validation rules, and automation triggers to eliminate provisioning delays. • Define future-state process and data models aligned with telecom and subscription industry best practices. • Recommend automation strategies to minimize manual provisioning and speed up post-deployment activation. • Lead process integration workshops with business, IT, and provisioning teams. • Review and optimize order, modification, and cancellation flows for accuracy and speed. • Partner with the business to define KPIs for activation turnaround time, data quality, and automation readiness. • Collaborate with Business Analyst to ensure requirements, design, and documentation are synchronized. • Drive cross-functional alignment among sales ops, provisioning, finance, and IT. • Provide technical direction to QA and development teams during implementation. • Ensure architectural scalability to support M&A and new product bundles. Required Skills: • Expertise in Oracle Cloud Applications (CPQ, OM, Subscription Mgmt, EBS) and Salesforce CRM integration. • Strong grasp of provisioning, activation, and order-to-cash processes in telecom or SaaS environments. • Understanding of telecom or subscription activation processes • Proven ability to design scalable process and integration architectures. • Deep understanding of data governance and system interoperability. • Excellent communication and stakeholder management skills. • Experience in Agile delivery and iterative requirement validation. Success Metrics: • Reduced provisioning cycle to meet 24-hour activation KPI. • Defined and adopted end-to-end provisioning architecture. • Documented future-state process aligned with best practices. • Measurable improvement in data accuracy and automation rates. • KPI alignment (activation SLA, order accuracy, error reduction)