Performance Analyst (Tech Data)

Performance Analyst /Tech Data - £400-450pd Inside IR35 - 6 months+ - Hybrid working (One day on site every 2 weeks) Description: On behalf of our client, a global leading IT Consultancy, we are seeking a Performance Analyst of Tech Data on a 6 months+ contract Inside IR 35. The Performance Analyst will play a critical role within the Login DevOps service, supporting the delivery of performance insights and analytics for a platform serving 43+ million users. Working as part of a cross-functional team, you will be responsible for transforming complex data sets into actionable intelligence that drives service improvements, informs strategic decisions and ensures optimal platform performance. Key Responsibilities Data Analysis & Reporting • Query and extract data from multiple sources to analyse platform performance, user behaviour, and system health. • Build and maintain performance dashboards and reports that provide clear visibility of service KPIs. • Transform raw data into actionable insights, identifying trends, anomalies, and optimisation opportunities. Stakeholder Engagement • Translate technical metrics into accessible information for technical and non-technical audiences. • Present findings and recommendations to service delivery teams, technical leads, and senior management • Provide regular performance updates and contribute to monthly service reviews. Performance Monitoring & Improvement • Establish and track performance baselines, SLOs, and identify bottlenecks or degradation patterns. • Support incident investigation and root cause analysis through detailed analytics. • Contribute to capacity planning and forecasting based on usage trends. Service Optimisation • Assess the impact of changes, releases, and infrastructure modifications with DevOps and engineering teams. • Support continuous improvement initiatives through evidence-based recommendations. • Assist in evaluating and implementing new monitoring and analytics tools. Key Skills and ‘must have' experience: Technical Tools • Experience with Splunk for log analysis and operational intelligence • Proficiency in Power BI for building interactive dashboards and reports. • Hands-on experience with AWS Athena and SQL-based analytics in cloud environments. • Familiarity with Adobe Analytics or similar digital analytics platforms. Domain Experience • Previous experience working in a product development environment, particularly in agile/DevOps settings. • Experience handling healthcare data or other sensitive/regulated data with understanding of confidentiality requirements. • Knowledge of healthcare IT landscape, systems and processes/practices • Experience working in high-availability, high-volume digital services. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices The successful candidate will be eligible for and undergo Baseline Personnel Security Standard check (BPSS). Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Baseline Personnel Security Standard check (BPSS). More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. United Kingdom Security Vetting: clearance levels - GOV.UK List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed.