Property Hierarchy Coordinator

Job Description Job Title: Property Hierarchy Coordinator Contract Type: Fixed term until 31st March 2027 Salary: £31,350 per annum (£34,650 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Property Hierarchy Coordinator You will support a time-limited project to compile, maintain and sense-check proposed block structures and property hierarchies for TRG property assets. The role will bring together information developed by subject matter experts, various data sources, and input from stakeholders across TRG to check completeness, consistency and obvious anomalies. Prepare clear stakeholder approval packs, maintain Excel-based hierarchy records, and populate agreed data Excel templates. Complex decisions, conflicting evidence or specialist interpretation will be escalated to the project lead or relevant subject matter expert. About You We are looking for someone with • Experience working with large volumes of structured data in Excel, including checking, formatting, comparing and maintaining records. • Strong attention to detail, with the ability to identify missing information, inconsistencies, duplication and obvious anomalies. • Ability to work accurately and methodically, following agreed standards and maintaining consistency across high-volume property and asset hierarchy data. • Ability to follow agreed rules, templates, naming conventions, hierarchy requirements and data quality controls accurately and consistently Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working With Us, You’ll Enjoy • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity And Inclusion At Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Compile proposed block structures and property hierarchy information developed by subject matter experts into agreed Excel templates. • Sense-check hierarchy records for completeness, consistency, duplication, missing information and obvious anomalies. • Collate survey data, information from subject matter experts, and stakeholder input to support review and approval of proposed hierarchies. • Record gaps, inconsistencies or conflicts between data sources and escalate them to the project lead or relevant specialist for resolution. • Prepare clear, accessible stakeholder packs using agreed templates, setting out proposed hierarchy structures, supporting information, assumptions, exceptions and decisions required. • Coordinate feedback from stakeholders across TRG, record decisions and update hierarchy records following review or approval. • Populate agreed Excel templates accurately and consistently, ensuring information is complete and formatted ready for review and approval. • Maintain audit trails for hierarchy changes, source information, stakeholder feedback, approvals, amendments and outstanding queries. • Support data quality by checking completed hierarchy data sets before submission for approval. • Contribute to project tracking, progress reporting and issue management to support delivery against agreed milestones. Knowledge, Skills And Experience • Strong Excel skills, with the ability to manage, compare, structure and quality check large datasets using agreed templates and standards. • Ability to use a variety of data and information sources to produce structured property data. • Experience working with data from multiple sources and identifying discrepancies, missing information or quality issues for escalation. • Ability to produce clear, well-structured documents and stakeholder packs that present information in plain language. • Strong attention to detail, with the ability to maintain accuracy across high-volume data and repetitive processes. • Good coordination and stakeholder engagement skills, including the ability to liaise with colleagues across TRG, ask clear questions, capture feedback, record decisions and follow up actions. • Experience working with housing and property hierarchy data would be beneficial. • Experience supporting system data preparation activity would be advantageous Key Outputs • Compiled and sense-checked property hierarchy records for agreed asset groups, blocks, schemes or estates. • Stakeholder approval packs that clearly present proposed hierarchy structures, supporting information and decisions required. • Completed agreed Excel templates ready for IT review and approval. • Documented feedback, decisions, assumptions, exceptions and audit trails for each completed hierarchy area. • Progress updates, issue logs and data quality records to support project governance. Working Relationships • Stakeholders across TRG, including Asset Strategy and Delivery, housing operations, regional teams and other business areas with knowledge of property, block or scheme structures. • Specialist colleagues who can provide advice or input where technical, system, mapping or property/legal queries need to be escalated. • Operational, regional and local stakeholders who can confirm local knowledge, block arrangements and property relationships. • Project managers and governance leads overseeing delivery milestones, risks and decision-making. Person specification Essential Knowledge, Skills and Experience • Experience working with large volumes of structured data in Excel, including checking, formatting, comparing and maintaining records. • Strong attention to detail, with the ability to identify missing information, inconsistencies, duplication and obvious anomalies. • Ability to work accurately and methodically, following agreed standards and maintaining consistency across high-volume property and asset hierarchy data. • Ability to follow agreed rules, templates, naming conventions, hierarchy requirements and data quality controls accurately and consistently. • Experience coordinating information from multiple sources and maintaining clear records of progress, queries, feedback, approvals and decisions. • Ability to produce clear, well-structured documents or stakeholder packs that present hierarchy information, exceptions and decisions required in plain language. • Good communication and stakeholder coordination skills, with the ability to liaise confidently with colleagues across different business areas. • Collaborative approach, with the ability to work effectively with a broad range of internal stakeholders and escalate issues to the appropriate specialist where needed. • Ability to manage multiple work packages or property areas at the same time while maintaining clear records and meeting agreed deadlines. • Organised and delivery-focused, with the ability to track progress, follow up missing or unclear information and ensure queries are recorded and progressed. • Confidence working independently on structured coordination and data checking tasks, while escalating complex issues, conflicting information or decisions required to the appropriate project lead or subject matter expert. Desirable • Experience in housing, asset management, property services, surveying support, data preparation or a similar project support environment. • Understanding of property data hierarchy structures. • Experience using survey data, GIS maps, property information, address data or housing management system records. • Experience supporting projects involving multiple stakeholders, high-volume data activity or structured approval processes. • Experience maintaining project documents in SharePoint and updating project trackers to support clear version control, progress monitoring and governance reporting. About Us Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment