Public Policy Manager

Public Policy Manager V Onsite: NY/DC Only 3 month contract Summary: The Legal & Compliance team ensures our compliance and facilitates readiness for key legal and regulatory requirements. These critical obligations impact financial matters, the developer ecosystem, intellectual property, privacy rights, and global emerging regulations. This group develops and implements scalable operations with an AI-first mindset that power essential legal and regulatory workflows, ensuring compliance, driving operational efficiency, and mitigating risks. As a Project Manager within our Legal & Compliance Operations (LCO) team, you will lead initiatives to integrate AI-driven solutions, strengthen automation adoption, and enhance governance structures to align with legal and regulatory programs. This role requires a proactive, product-oriented mindset, coupled with robust cross-functional leadership and project governance skills. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate effectively with technical and non-technical stakeholders. Responsibilities: • Identify and implement automation opportunities across LCO workflows, applying a product-centric mindset to operational challenges. • Manage automation and AI projects end-to-end, including roadmap development, milestone tracking, risk mitigation, and communication with leadership and stakeholders. • Drive adoption of automation and AI across LCO by partnering with Product, Engineering, and LCO lines of business to build and deploy low-code/no-code automation tools. • Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals. • Use data visualization and analysis to tell compelling stories that influence decision-making. • Proactively identify and address risks, roadblocks, and dependencies across cross-functional teams, escalating issues as needed to prevent blockers. • Maintain comprehensive documentation, including project plans, opportunity trackers, and repositories of action items, to ensure transparency and program success. Minimum Qualifications: • 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, technology finance or operations • Proven experience implementing automation and AI-driven initiatives in operational workflows and/or compliance. • Strong understanding of AI capabilities and their practical application within Operations. • Familiarity with the Legal, Public Policy, or Regulatory domains, including audit, control/safeguard management, and a baseline understanding of legal and regulatory risks in the tech industry. • Excellent communication skills, both verbal and written, with experience creating effective executive-level presentations. • Proven stakeholder management skills, with experience building productive relationships across multiple teams. • Demonstrated critical thinking skills with the ability to leverage data to anticipate challenges, unblock issues, and inform decision-making. Preferred Qualifications: • Advanced understanding of AI/ML and Generative AI applications. • Experience with data analysis tools such as SQL, Tableau, or similar. • Basic coding and scripting skills (e.g: Python or JavaScript) to support prototyping, workflow automation, and effective collaboration with technical teams. • Six Sigma or other process automation certification. • Experience with project management methodologies and tools. Why This Role Is Compelling: • Drive meaningful impact by protecting our users and ensuring platform safety through AI and automation. • Work with cutting-edge AI technologies and complex systems to improve operational efficiency. • Collaborate with diverse cross-functional teams including engineering, product, legal, and vendors. • Use data and AI to influence decisions and drive continuous improvement. • Gain deep expertise in compliance, AI readiness, and automation execution. • Grow professionally with opportunities to develop leadership, project management, and technical skills. • Contribute to a mission that affects billions of users worldwide. Pay range is $82 - $87 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. THE PROMISES WE MAKE: At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey. For more information regarding our Privacy Policy, please visit crystalequation.com/privacy.