Sales Analyst

Position Summary We are seeking a highly organized and detail-oriented Sales Analyst to support our Commercial Business Development team. This role will focus on managing the operational and reporting functions of customer accounts within the food manufacturing industry, ensuring data accuracy, process efficiency, and strategic alignment with sales objectives. This role plays a vital part in ensuring accurate customer quotes, customer data, timely order processing, and seamless coordination between departments to meet customer expectations and regulatory standards. The Sales Analyst position serves as a stepping stone to Account Management. Key Responsibilities May include, but are not limited to the following: Customer Business Development Account Support • Maintain and update customer master data including quoting process, pricing, product codes, delivery schedules, and compliance documentation (e.g., allergen declarations, COAs) • Coordinate onboarding of new customer accounts, ensuring all documentation and certifications are in place • Manage customer portals and EDI systems for order entry, tracking, and invoicing Sales Support • Prepare and process customer quotes, contracts, and promotional pricing agreements • Monitor open orders, backorders, and delivery schedules to ensure timely fulfillment • Deliver customer-specific reporting and insights to support sales strategy Data Analysis & Reporting • Streamline sales operations by managing CRM data entry, tracking pipeline updates, and preparing executive-ready sales reports • Coordinate pricing requests, customer onboarding documentation, and contract tracking to accelerate deal execution • Manage scheduling and preparation for key customer and internal strategy meetings, ensuring alignment with sales priorities and enabling data-driven decision-making through timely follow-up and insights Cross-Functional Collaboration • Work closely with Sales, Operations, Commercialization, R&D, Quality Assurance, Logistics, and Customer Service to ensure customer requirements are met • Support audits and traceability requests by maintaining accurate and accessible records CAREER PATH This Sales Analyst role is designed as a foundational step toward a career in Account Management. In this position, you will gain hands-on experience with customer data management, pricing strategy, and cross-functional collaboration, while supporting key client initiatives. Through exposure to account planning, customer interactions, and mentorship from senior team members, you will develop the skills and knowledge needed to transition into an Account Manager role within our Commercial Business Development team. Minimum Qualifications • Bachelor’s degree in business, Food Science, Supply Chain, or related field, or combination of education and experience • 2+ years of experience in sales operations, customer service, or account administration in a related environment (food manufacturing, CPG, etc.) • Proficiency in CRM and ERP systems (e.g., Salesforce, SAP, Oracle) • Strong Excel skills and familiarity with data analysis tools • Excellent communication, organizational, and problem-solving skills Preferred Qualifications • Experience working in food manufacturing, CPG environment, major retail or with foodservice accounts • Familiarity with EDI platforms and customer compliance portals • Knowledge of inventory management and production planning processes • Interest in pursuing a career in Account Management or Business Development – strongly preferred WORK ENVIRONMENT • Remote work environment • Travel >10% to Maker’s Pride manufacturing plants, offices or customer sites • Preferred candidate locations: Greater Chicago, IL area, Grand Rapids, MI Lakeville, MN. Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply. The pay range for this full-time, salaried position is $66,813-$100,219/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Maker's Pride is an Equal Opportunity Employer.