Salesforce (Agentforce) Developer
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Salesforce (Agentforce) Developer, offering a contract length of "unknown" and a pay rate of "unknown." Key skills include 3+ years of Salesforce development, expertise in Service Cloud and Agentforce, and familiarity with CTI integrations. Salesforce certifications are a plus.
🌎 - Country
United States
💱 - Currency
$ USD
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💰 - Day rate
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🗓️ - Date discovered
September 17, 2025
🕒 - Project duration
Unknown
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🏝️ - Location type
Unknown
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📄 - Contract type
Unknown
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🔒 - Security clearance
Unknown
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📍 - Location detailed
Chicago, IL
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🧠 - Skills detailed
#Security #Compliance #Automation #Agile #Documentation #Scrum #DevOps #AI (Artificial Intelligence) #Cloud #Scala #Code Reviews #Deployment #REST (Representational State Transfer) #CLI (Command-Line Interface)
Role description
Job Summary:
We are seeking a skilled Salesforce Agentforce Developer to join our team and support the design, development, and optimization of our Salesforce Service Cloud and Agentforce implementation. The ideal candidate will have hands-on experience in Salesforce development, particularly in building and customizing Agentforce functionalities for contact center solutions.
Key Responsibilities:
• Develop and customize Salesforce Service Cloud solutions with a focus on Agentforce (Omni-Channel, Agent Workspace, etc.)
• Design and implement Lightning Components (Aura / LWC) to enhance the Agentforce experience.
• Integrate Salesforce with telephony systems (CTI), chat, and other channels using APIs and AppExchange packages.
• Build and maintain Omni-Channel routing, presence configurations, and work rules.
• Collaborate with product managers, UX designers, and QA teams to deliver scalable and efficient solutions.
• Participate in sprint planning, code reviews, and deployments in Agile/Scrum environments.
• Maintain documentation for all customizations and configurations.
• Ensure compliance with Salesforce best practices, governance limits, and security standards.
Required Skills & Experience:
• 3+ years of hands-on Salesforce development experience.
• Strong experience with Service Cloud and Agentforce (Lightning Service Console, Omni-Channel, Agent Workspace).
• Proficiency in Lightning Web Components (LWC), Apex, and SOQL.
• Experience with Salesforce Omni-Channel, presence configurations, and routing rules.
• Familiarity with Salesforce CTI integrations (e.g., Amazon Connect, Genesys, Five9).
• Understanding of REST/SOAP APIs and Salesforce integration patterns.
• Salesforce Developer or Service Cloud certification(s) is a plus.
• Experience in Agile/Scrum methodologies.
Preferred Qualifications:
• Salesforce Certified Platform Developer I / II
• Salesforce Certified Service Cloud Consultant
• Experience with Salesforce Flows, Process Builder, and automation tools
• Experience with Einstein Bots or other Salesforce AI tools in Service Cloud
• Experience with DevOps tools like Gearset, Copado, or SFDX CLI
Job Summary:
We are seeking a skilled Salesforce Agentforce Developer to join our team and support the design, development, and optimization of our Salesforce Service Cloud and Agentforce implementation. The ideal candidate will have hands-on experience in Salesforce development, particularly in building and customizing Agentforce functionalities for contact center solutions.
Key Responsibilities:
• Develop and customize Salesforce Service Cloud solutions with a focus on Agentforce (Omni-Channel, Agent Workspace, etc.)
• Design and implement Lightning Components (Aura / LWC) to enhance the Agentforce experience.
• Integrate Salesforce with telephony systems (CTI), chat, and other channels using APIs and AppExchange packages.
• Build and maintain Omni-Channel routing, presence configurations, and work rules.
• Collaborate with product managers, UX designers, and QA teams to deliver scalable and efficient solutions.
• Participate in sprint planning, code reviews, and deployments in Agile/Scrum environments.
• Maintain documentation for all customizations and configurations.
• Ensure compliance with Salesforce best practices, governance limits, and security standards.
Required Skills & Experience:
• 3+ years of hands-on Salesforce development experience.
• Strong experience with Service Cloud and Agentforce (Lightning Service Console, Omni-Channel, Agent Workspace).
• Proficiency in Lightning Web Components (LWC), Apex, and SOQL.
• Experience with Salesforce Omni-Channel, presence configurations, and routing rules.
• Familiarity with Salesforce CTI integrations (e.g., Amazon Connect, Genesys, Five9).
• Understanding of REST/SOAP APIs and Salesforce integration patterns.
• Salesforce Developer or Service Cloud certification(s) is a plus.
• Experience in Agile/Scrum methodologies.
Preferred Qualifications:
• Salesforce Certified Platform Developer I / II
• Salesforce Certified Service Cloud Consultant
• Experience with Salesforce Flows, Process Builder, and automation tools
• Experience with Einstein Bots or other Salesforce AI tools in Service Cloud
• Experience with DevOps tools like Gearset, Copado, or SFDX CLI
