Trident Consulting is seeking a ”Salesforce Analyst” for one of our clients in “Cupertino, CA”. A global leader in business and technology services. Role: Salesforce Analyst Location: Cupertino, CA (Hybrid – 3 days office in a week) Type: Contract Job Description • As a Salesforce Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Salesforce CRM • Leverage deep expertise in the Salesforce Platform to align technical solutions that support complex and evolving global business needs • Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release • Own and execute end-to-end and regression testing for all Salesforce enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues • Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams • Design and implement Salesforce Reports and Dashboard that support the business processes and deliver business insight • The ideal candidate thrives on asking “why”, challenging the status quo (instead of just taking down the requirement at face value), and partake in scalable, forward-thinking discussions on solutions that can improve the overall process Key Qualifications • Proven experience as a business analyst and admin role leading Salesforce projects for at least 5+ years • Requires deep expertise in Salesforce native functionality, third-party solutions and best practices • Proven experience in implementation, including the ability to determine configuration, customization, and/or integrations with external systems • Hands-on experience with configurations of platform features including user management, profiles, permission sets, permission set groups, org-wide defaults, sharing rules, territory management, custom objects, custom fields, formula fields, validations rules, email templates, flows, lightning pages, managed packages, etc. • Excellent organization and problem-solving skills, with a natural inclination for both strategic and tactical planning, and the ability to turn strategy into tangible results • Experience working with large-scale, complex datasets and using Salesforce tools; ability to design and implement report types to build Lightning Reports and Dashboard; experience with CRM Analytics is a plus • Experience collaborating on global projects with a geographically dispersed teams in a highly-matrixed, fast-paced environment • Strong communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional teams • Experience with Sales Cloud (required); Manufacturing Cloud and Experience Cloud (preferred) • Experience working within a Software Development Life Cycle (SDLC) framework using tools like: VS Code, Git, and reporting tools like Tableau Minimum Qualifications • Bachelor’s degree or equivalent experience in a pertinent field (required) • 5+ years of experience in business analysis, system configuration, or related technical business roles (required) • Salesforce Certified Platform Administrator (required) • Salesforce Certified Platform App Builder (required) • Salesforce Certified Platform Developer (preferred) • Salesforce Sales Cloud Consultant Certification (preferred) • Agile SCRUM Master certification (preferred) About Trident Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.